CLIC wins innovation award to improve quality of health care

A team from NHS Cumbria Clinical Commissioning Group has been selected by the Health Foundation, an independent health care charity, to be part of its £1.5 million innovation programme, Innovating for Improvement.

The Cumbria Learning and Improvement Collaborative – CLIC – provides training for all of Cumbria’s healthcare providers and commissioners in a collaborative way, bringing together people from across the organisations to work together to improve patient care.

The fifth round of the Innovating for Improvement programme is supporting 22 health care projects in the UK with the aim of improving health care delivery and/or the way people manage their own health care by testing and developing innovative ideas and approaches and putting them into practice.

The innovative project from CLIC has been awarded £75,000 and aims to develop and improve relationships within the teams working in urology cancer and mental health crisis. The projects will use ‘relational co-ordination’ to measure the quality of relationships and communication and look to develop better quality interaction to improve performance and clinical outcome.

Over the course of the programme the team will develop its innovative idea and approach, put it into practice and gather evidence about how the innovation improves the quality of health care.

The team will be led by Rachel Fleming, the clinical programme manager for CLIC who said: “Working on the relationship between the teams involved in a patient’s care will have positive benefits not just for the patients, but also the clinicians and everyone else involved as the patient goes through the system. As well as improvements in healthcare, we want to see if we can make the teams more efficient. Effective communication is at the heart of all successful teams and this is an opportunity to really make a positive difference.”

Sarah Henderson, Associate Director from the Health Foundation said, “We are very excited to be working with such a high-calibre of teams, who all have great innovative ideas. As an organisation we are keen to support innovation at the frontline across all sectors of health and care services, and I am pleased that we will be able to support these ambitious teams to develop and test their ideas over the next year.

“Our aim is to promote the effectiveness and impact of the teams’ innovations and show how they have succeeded in improving the quality of health care, with the intention of these being widely adopted across the UK.”

The programme will run for fifteen months and each project will receive up to £75,000 of funding to support the implementation and evaluation of the project.

Find out more about the Innovating for Improvement programme at: 

Mixing Jigsaws: The Governance of Integrated Health and Wellbeing

A free to attend conference at the UCLan Westlakes Campus

Friday 9th December 2016

Arrival and registration 09.00 │ Conference from 09.30 to 16.30 │ Lunch and refreshments provided

You should attend this conference if you:

  • Work in NHS Trusts; Clinical Commissioning Groups; Councils; Independent sector; Voluntary sector and charitable organisations
  • Are involved in inter-organisational relations in the health community
  • Want to help achieve good governance of health and wellbeing
  • Work to improve health and wellbeing
  • Are interested in public policy and equity

For more details and the conference programme, please refer to the brochure available to download below.

This conference will be streamed live on-line at: - select ‘Enter as a Guest’ and enter your name.

To reserve a free place email  or call 01946 517204

The Q Initiative - Now open for applications

Q - an initiative connecting people with improvement expertise across the UK

Through Q, the Health Foundation are creating opportunities for people to come together as an improvement community – sharing ideas, enhancing skills and collaborating to make health and care better.

They currently have 447 members in the community – ranging from those at the frontline of care, patients, researchers, managers, policymakers and more. The ambition is to connect thousands of people leading improvement.

To ensure the community is grown in a manageable way, opportunities to join Q are being phased across different parts of the UK.

Opportunities are now open to those who are working (or volunteering) in the:

  • North East and North Cumbria
  • South West
  • West of England

All those who are interesting in joining will need to show how they meet three criteria around commitment to, expertise in and experience of collaborative improvement. 

Applications as part of this phase close Monday 5 December (23:59GMT). To find out more and apply, please visit the Q website: 

There will be further opportunities to apply for those in other parts of the UK over the next 12 months. 

NHS England Involvement Hub

NHS England has created a new Involvement Hub to provide tools, resources, best practice and training linked to patient and public participation. The hub is for healthcare commissioners who want further information about participation and patients and public who want to find out about opportunities to get involved.

To find out more and browse the Involvement Hub, please click here.

Carlisle City Council Bitesize Workshops

Carlisle City Council are running the following bitesize workshops on Tuesday 22nd November 2016 at the Carlisle City Council Committee Room:

Be Aware: Conscious Competence and Behavioural Leadership, 9.30-11.00am

Positive Conflict Management, 11.30am-1.00pm

Stress Management, 2.00-3.30pm

The cost to attend is £30 per person, if you are interested in any of the above workshops please email for more information or to book a place.