We are pleased to confirm that from 15th February 2021, all of our programmes can once again go ahead as planned.

Please note that we may still need to make changes to some of our sessions and venues due to the ongoing impact of COVID-19 and the current lockdown. We will be directly in touch with any affected delegates should such situations arise.

Many thanks again for your continued understanding and patience during this time.


Places still available on upcoming programmes...

Coaching Skills Workshop
 │ 2nd March 2021 │ 9.30am - 4.30pm │ Click here to find out more and to book

Introduction to Human Factors in Healthcare │ 18th March 2021 │ 9.30am - 4.30pm │ Click here to find out more and to book

NEW Measurement for Improvement │ 20th April 2021 │ 10am - 12pm │ Click here to find out more and book

NEW Reducing Waste │ 27th April 2021 │ 10am - 12pm │ Click here to find out more and book

Clinical Skills Training - NEW DATES RELEASED:

  • Venepuncture;
  • Peripheral IV Cannulation;
  • Venepuncture and Cannulation;
  • Blood Glucose Monitoring and Delegated Administration of Insulin;
  • Management of Central Venous Access Devices;
  • Physiological Observations and NEWS2;
  • Nasogastric Tubes;
  • Verification of Expected Death; and
  • Male/Female & Supra Pubic Catheterisation
  • ... click here to see our full list of training and to book your place

More dates for 2021/22 coming soon!

On 26th January 2021, more than 20 colleagues from across health and care in North Cumbria completed their Ambassador training.

The two-day programme was coordinated by Jennifer McCall (Specialist Advisor for Inclusion, North Cumbria Integrated Care NHS Foundation Trust) in partnership with CLIC, and delivered by Show Racism the Red Card. It offered a comprehensive look at the issues surrounding race and equality, current legislation, and hate crime, and aimed to really challenge mind-sets, ultimately giving delegates the tools to recognise unacceptable behaviours and promote inclusion.

One of the attendees said:

“I have attended many courses on Diversity and Equality over the years and hands down this was the best. Justine and Jake were excellent trainers who were highly knowledgeable and very relatable… It will help me develop my knowledge base as well as inform the work I am doing… Cannot recommend this course highly enough”

A key component of the programme was the concept of allyship. As described by Franchesca Ramsey (@chescaleigh) in the video below, allyship is about listening to the communities you want to support and actively taking action in doing so – ‘ally’ is a verb, a doing word:

We would like to thank everyone who took part in the programme, and hope the learning from it will be used to make a positive difference in our local health and care system.

It is planned that this programme will run again in the future, so if you would like to express your interest and be notified of dates when they are available, please get in touch with us: info@theclic.org.uk 


You might also be interested in…

The North East Leadership Academy’s Inclusion Conference: Allyship

Date: 10th March 2021

Time: 09:00AM to 01:00PM

Venue: Online via Zoom

The Inclusion Carousel is an opportunity to connect with colleagues, and gain insight into current initiatives nationally and locally. The agenda will include a mix of speakers and workshops, with an opportunity to select from a menu of available options. 

To find out more and to book your place, please visit: www.eventbrite.co.uk/e/inclusion-conference-allyship-tickets-136396229795 


This week marks the start of LGBT+ History Month 2021

LGBT+ History Month is celebrated every February to increase the visibility of the LGBTQ+ community, their history, lives and experiences. This year’s theme is body, mind and spirit and the North East and Yorkshire Leadership Academy (NEYLA) have highlighted that a range of events are taking place across the NHS.

We are the NHS: People Plan for 2020/2021 – action for us all calls for leaders to create a kind, compassionate and inclusive culture, and through understanding the lived experience of those that are different we can work to create a sense of belonging for all of our NHS people.

To learn more about LGBT+ history, and for tips on being a better ally to LGBT colleagues visit Stonewall.org.uk 


Upcoming sessions available through CLIC...

LGBT+ Training

Date: 1st March 2021

Time: 09:00AM to 01:30PM

Venue: Online via MS Teams

Find out more and book your place via our training and events page.

Transgender Awareness Training: Working Supportively with Gender Diversity

Date: 31st March 2021

Time: 09:00AM to 01:30PM

Venue: Online via MS Teams

Find out more and book your place via our training and events page.


By Nick Jackson, Improvement and Development Practitioner at NCIC and CLIC Associate

It’s been an interesting month for us CLIC Associates, with another lockdown upon us we have used the skills and principles that we help others learn in order to adapt to new situations ourselves. Once again we have had the privilege of recruiting volunteers to help with the North Cumbria Integrated Care NHS Foundation Trust’s COVID-19 efforts, and once again the spirit and generosity displayed by people from all walks of life, who just want to help, has been humbling. People have given up their time to attend training on basic patient care in readiness to support our staff in any way they can.

From assisting at the West Cumberland Hospital vaccination hub, where volunteers have helped in the efforts to vaccinate not only staff but also the most vulnerable and elderly, to answering the call of the Medical Records department at Kingmoor Park; our volunteers have once again shown how the NCIC values of Kindness, Respect, Ambition, and Collaboration are displayed by the community we serve as well as our staff.

A big thank you from the CLIC family to all those who have come forward, and we look forward, with you, to a bit of normality in the not so distant future. 

There will be 30 projects funded through the most recent round of Q Exchange, Q’s grant funding programme. This year focused on embedding positive changes emerging through new collaborations or partnerships during COVID-19.

Over the next few weeks they will be creating opportunities for the community to learn more about the 30 projects that have been awarded this year, and how Q members can get involved with them.

Explore the projects and find out more here.