Trying to reflect on just exactly why the Covid-19 emergency has been such a catalyst for innovation AND how we can avoid slipping back to some of the less useful old ways when the crisis is over (some ways we used to do things obviously need to stay!) is not that easy.
Working with colleagues in NHS Improvement (NHSI), together we have written a brief article (see here) about a draft reflection tool the Vital Signs* team are working on.
The core messages are simple: all of Kotter’s steps matter when changing things; improvement science (as in our own Cumbria Production System) is critical.
Try it out yourself and let us know if it helps your reflections:
*"Vital Signs" is a support system NHSI have for a group of Trusts trying to embed the NHS improvement practice as their way of working towards outstanding