The Staff Wellbeing Hub has been set up by the North East and North Cumbria Integrated Care System. It is supporting our region’s health and care staff to access what they need to stay mentally well throughout the COVID-19 pandemic.

The Hub is providing a range of support, including: a confidential helpline; coaching for managers, group support (such as Balint Groups) for clinicians and teams; an online Wellbeing Diary; a wellbeing toolkit with short and practical self-help exercises; free webinars; and other ways to regulate the stress in your body or mind.

To get support, you can call the Hub on 0191 223 2030, seven days a week, inc. Bank Holidays, from 7am-9pm. Therapists are available between 12-6pm Monday to Friday; if you call outside these hours and need to speak to a therapist, helpline staff will arrange for a therapist to call you back at the soonest suitable time.

To find out more about the Staff Wellbeing Hub, visit the ICS website. 

If you have any queries, please email 


Staff Wellbeing Hub - Interactive Event

An online interactive event is being held on the 24th March from 10-10.50am to find out everything you need to know about the recently launched Staff Wellbeing Hub, set up by the North East and North Cumbria Integrated Care System on behalf of NHS-England - to enable health and care staff across our region to stay mentally well.

This short, interactive event will include an overview of the role of the hub, and demonstrations of some of their offers and tools (including an online wellbeing diary and toolkit). 

You will learn how the Hub complements existing support for staff through a range of: 

  • Proactive outreach work
  • Resources and tools to help staff stay well
  • A confidential helpline offering advice, guidance and access to therapists
  • Training courses, webinars and workshops
  • Other clinical interventions

There will be opportunities to ask the Hub team questions about the support available. This event is open to all health and care staff in the North East and North Cumbria who are interested in learning more about how the Hub can support them and their team.

Join using Microsoft Teams on your computer or mobile app: Click here to join the meeting 

For those who cannot access Teams, the event will also be livestreamed on YouTube on the Recovery College Online channel.

If you have any queries about the event please email: