Time is running out to register for our upcoming Improvement Masterclass:

From Deming to COVID-19; why systems and being systematic matters to our patients

Thursday 16th September, 2:00 - 5:00pm, Tullie House, Carlisle

Professor Stephen Singleton - Clinical Lead, CLIC / Clinical Director of The Integrated Covid Hub, Newcastle Hospitals NHS Foundation Trust / Chief Executive of Zero Tolerance Health Care.

Case Study: Primary Care, Karen Morrell.

Post-COVID recovery is a massive challenge - where will the gains in productivity come from? How will we give staff time to care and time to feel like there is still joy in their work? How will we balance public and patient expectations, targets and cost?

If you are a leader in health and social care facing these mighty challenges, you will find help and support in this masterclass.

Book now: www.theclic.org.uk/training-and-events/training-and-events/improvement-masterclass-from-deming-to-covid-19-why-systems-and-being-systematic-matters-to-our-patients 


This session will be followed by two more fantastic events in our Improvement Masterclass series:

Creating the conditions for curiosity and creativity – engaging leaders in improvement

Wednesday 29th September, 2:00 - 5:00pm, Tullie House, Carlisle

Elaine Mead - Executive Sensei for NHS England & NHS Improvement Vital Signs Programme / Member of the Leadership Faculty for the Institute of Healthcare Improvement (IHI)

Case Study: Maternity Services in West Cumbria, Nicola Jackson 

Leaders need to create the right and safe environment for curiosity and creativity to flourish. In order to continually improve we must release the time to do more that humans are best at – making connections and practicing empathy. This presentation will introduce these concepts and relate them to the development of future service and care models reflecting on the work of Greg Orme, Brene Brown and Kim Barnas, supporting leaders to use science to support their improvement effort and have fun at the same time.

Book now: www.theclic.org.uk/training-and-events/training-and-events/improvement-masterclass-creating-the-conditions-for-curiosity-and-creativity-engaging-leaders-in-improvement 


Leadership behaviours for improvement

Thursday 14th October, 2:00 - 5:00pm, Tullie House, Carlisle

Adele Coulthard - Head of Service Improvement, North Regions at NHS England & NHS Improvement

Case Study: Discharge to Assess, Sarah Farragher

This session will focus on self as leader and our behaviours in order to drive forward improvement. 

Book now: www.theclic.org.uk/training-and-events/training-and-events/improvement-masterclass-leadership-behaviours-for-improvement