As part of our focus on inclusivity in March 2022, we caught up with Leanne Story (Elm C Ward Sister at the Cumberland Infirmary, North Cumbria Integrated Care NHS FT).

Leanne shared with us the positive work that she and her colleagues on the Elm C Ward have been doing to better include people who are living with dementia:

Teach it forward! If you would like to share your improvement story, please get in touch with us at info@theclic.org.uk 

To access the Alzheimer's Society 'This is me' tool, please visit: www.alzheimers.org.uk/get-support/publications-factsheets/this-is-me 

From a Social Prescriber in Workington...

"Mr B, aged 71 years old, visited the GP surgery to get his second covid vaccination. He asked the nurse who administered his vaccine if she could help him find his National Insurance Number. The nurse explained that the NHS do not keep that information. The nurse then called for me to see if I could assist. I took Mr B’s details and made an appointment to contact him the following day. 

When I contacted Mr B, he disclosed that he had never claimed his State Pension as he did not know his National Insurance Number. Mr B has a limited understanding of the benefits system and assumed he would get his State Pension automatically. He had previously called into the Job Centre for assistance but was told to apply online. Mr B does not have access to a computer. 

I referred Mr B to the DWP to assist him to locate his National Insurance Number. Then I could help him to apply for State Pension, Pension Credit and Attendance Allowance. I obtained a signed consent form from Mr B for me to be able to help him with this process. The DWP contacted me for further information on my referral and an appointment was made for a telephone application for State Pension with me present in the customer’s property. 

The Customer Services Adviser from the DWP contacted Mr B and myself at the agreed time and went through the application with us both. The adviser explained everything as she was going along to Mr B and made the process easy to understand. Mr B opted to receive a backdated State Pension lump sum of £20,340 with a weekly payment of £68.97. This led on to an entitlement to Pension Credit.

I completed an online application for Pension Credit for Mr B. He was awarded a weekly amount of £138.07 with a backdated payment of £3,292.

I also completed an Attendance Allowance application with Mr B. He has Parkinson’s Disease and struggles with his personal care and all daily living tasks. I also added further information to the form on the “Statement from Someone Who Knows You” section. Mr B was awarded the Lower Rate of the allowance, £60 per week. 

Mr B expressed his gratitude for my assistance and support with his finances."

 

 

A new collaborative project involving the NHS and the Third Sector, funded through NHS Charities Together gets underway during Dying Matters Awareness Week (2nd – 6th May 2022).

“Let’s Talk Bereavement” aims to enable people in north Cumbria to gain access to the bereavement support they need. Access to good bereavement support can be important to help people stay well and avoid developing other wellbeing and physical issues and may be especially helpful to those already disadvantaged by life issues. 

The project will deliver free training for staff and volunteers working in organisations and community groups in north Cumbria. It’s open to those in all sectors.

The first wave of training aims to increase understanding of grief and provide tools/resources to enable people to have confidence to talk about death and effectively support the bereaved. Half-day specialised skills training will also be available later in the year.



Additional information can be found at can be found on www.northcumbriaccg.nhs.uk/contact-us/bereavement-support-cumbria

If you are interested in this project, or require any further information, please contact the Let’s Talk Bereavement Project Lead – Karen Dutton via email karen.dutton12@nhs.net 


You might also be interested in...

LOC in the Lakes 2022: Introduction to Let’s Talk Bereavement Project

18 May 2022 │ 9:30 - 10:30am │ Virtual: Microsoft Teams

Health inequalities are impacting on people in our society like never before. Our colleagues, our friends, our neighbours, our families, ourselves – too many are experiencing poorer health and wellbeing simply due to the circumstances into which they are born, and how they go about their daily lives. 

That’s why LOC in the Lakes 2022 will be focusing on health inequalities, considering how we can think and work differently to improve health and wellbeing for the people of north and west Cumbria. We’ll be looking at how we can take more action now to enable individuals to start well, live well, age well, and die well.

This workshop will include a brief overview of the Let’s Talk Bereavement Project and the inequalities it hopes to address and why. It will also provide some guidance to what to consider when talking to those who have been bereaved.

Book your place here...


Learning Organisation Collaborative (LOC) Seventh International Festival
#LOCintheLakes


If you change the way you look at things, the things you look at change

 

Wayne Dyer

 

LOC in the Lakes 2022 will be focusing on health inequalities, considering how we can think and work differently to improve health and wellbeing for the people of north and west Cumbria. We’ll be looking at how we can take more action now to enable individuals to start well, live well, age well and die well.

As part of this year's conference, we are offering some fantastic virtual sessions on 18 and 19 May:

 

 

 

Introduction to Let’s Talk Bereavement Project

 

Wednesday 18 May 2022 │ 9:30am - 10:30am │ Virtual: Microsoft Teams

 

This workshop will include a brief overview of the Let’s Talk Bereavement Project and the inequalities it hopes to address and why. It will also provide some guidance to what to consider when talking to those who have been bereaved.

 

Find out more & book...

 

 

Suicide Prevention Overview Tutorial 

 

Wednesday 18 May 2022 │  2:00pm - 3:30pm │ Virtual: Microsoft Teams

 

Understand the prevalence and impact of suicide with relation to inequalities, recognise the ‘signs’ that may indicate someone is having thoughts of suicide, and consider how we can all contribute to a suicide safer community.

 

Find out more & book...

 

 

Supporting Patients into Volunteering

 

Thursday 19 May 2022 │ 10:00am - 11:00am │ Virtual: Microsoft Teams

 

The session identifies ways in which health and care sector staff can support patients and service users into becoming volunteers. This includes those with increased support needs who may normally struggle to find work or develop their skills, therefore aids in removing the barriers of inequality.

 

Find out more & book...

 

 

CANCELLED: Collaborative approaches to addressing health inequalities through the arts

 

Thursday 19 May 2022 │ 10:00am - 11:15am │ Virtual: Microsoft Teams

 

The South Tees Arts Project is innovative cross-sector, locality-based dance and health project in South Tees (Tees Valley). STAR involves an active research strand that aims to understand better the physical and mental wellbeing benefits of taking part in dance and wider arts activities and how these support participants through creative and engaging ways to express themselves and develop self-awareness, identity, social and emotional learning skills. The workshop will share the journey from conception of the project through to delivery of activity and cover a range of areas.

 

 

 

LUNCH & LEARN - Health Literacy for Health Equity: You Can Make a Difference

 

Thursday 19 May 2022 │ 12:30pm - 1:00pm │ Virtual: Microsoft Teams

 

Did you know that 43% of adults struggle to read and understand word-based health information? Find out about health literacy and how you can make a difference to population health. Take away some tips, techniques and tools to share.

 

Find out more & get the joining link...

 

 

Personalised Care - Start the Conversation

 

Thursday 19 May 2022 │ 1:00pm - 4:30pm │ Virtual: Microsoft Teams

 

The course will cover an introduction to what personalised care is and the skills needed to begin embedding personalised care conversations and shared decision making in health and care. It will challenge practice with the aim to changing mind-set of workers and volunteers so that personalised care becomes part of everyday practice.

 

Find out more & book...

 

 

 

Downloads

 

 

 

LOC in The Lakes 2022 is jointly sponsored by the Academic Health Science Network North East and North Cumbria (AHSN NENC) and the Cumbria Learning and Improvement Collaborative (CLIC).

WANT TO DO SOME REAL LEARNING? 

We are excited to be able to share with you some fantastic opportunities which we (in partnership with North Cumbria Integrated Care NHS Foundation Trust) will be offering this year. These apprenticeships are open to individuals working in health and care in north and west Cumbria.


If you would like to apply for one of these opportunities, please download and complete the form below, returning to info@theclic.org.uk by the relevant deadline:



Chartered Manager Degree Apprenticeship with the University of Cumbria

Deadline for expressions of interest: Friday 27 May 2022

Open for expressions of interest now for our October cohort. This is suitable for anyone who wants to develop the knowledge and expertise to take lead responsibility for people, projects, operations or services that underpin long-term success in the health and care system. Find out more in the document below:


The dates of our Introductory/Question & Answer sessions have now passed, but you can view a copy of the presentation below. If you have any questions after reading, please get in touch with us:



Senior Leader Apprenticeship with Lancaster University

Deadline for expressions of interest: Friday 27 May 2022

Open for expressions of interest now for our September cohort. This is suitable for anyone who is a current or aspiring senior leader who would like to develop their leadership practice, strategic thinking and behaviour, and ability to manage innovation and change. Find out more in the documents below:


You can view a recording of a Introductory/Question & Answer session below. If you have any questions after watching, please get in touch with us:



Systems Thinking in Practice Postgraduate Diploma Apprenticeship with the Open University

Deadline for expressions of interest: Friday 24 June 2022

Open for expressions of interest now for our November cohort. This is suitable to anybody in a system thinking role working in health and care in north Cumbria. Find out more via the video and document below:


The dates of our Introductory/Question & Answer sessions have now passed, but you can view the recording below. If you have any questions after watching, please get in touch with us:


If you have any queries about these apprenticeship opportunities, please do not hesitate to get in touch with us via info@theclic.org.uk

If you would like to apply for one of these opportunities, please download and complete the form below, returning to info@theclic.org.uk by the relevant deadline: