Following the suspension of our non-clinical programmes for the last few months, we are pleased to be able to share a number of opportunities which we now have available:

Coaching Skills
New dates now available to book via our Training and Events page

Coaching Skills Interactive Bite-Size – New for 2020/21, this 1 hour 30 minute interactive session provides an opportunity to recap on the definition of coaching, key coaching skills and the GROW model. Click here to find out more, including how to book your place

Introduction to Human Factors in HealthcareNew dates now available to book via our Training and Events page

Leading Sustainable ChangeNew dates now available to book via our Training and Events page

Mindfulness Based Living CourseNew dates now available to book via our Training and Events page

Senior Leaders Master's Degree Apprenticeship Programme, December 2020 – Available to senior leaders across our health and care system, this focuses on developing knowledge, skills and behaviours of leaders in organisational performance, interpersonal excellence and personal and interpersonal effectiveness (fully funded through our Apprenticeship levy). Click here to find out more, including how to apply

Wellbeing and ResilienceNew dates now available to book via our Training and Events page

We also have a number of new dates available for our Clinical Skills programmes, with more to follow soon!

If you have any queries regarding any of the above, please feel free to contact us at 

We ask that all delegates attending our face-to-face sessions please adhere to current Government guidance in order to help control the spread of the Covid-19 virus. For more information on this, please visit: 


We are delighted to share with you a copy of Cumbria Learning and Improvement Collaborative's Sixth Annual Report.


IMAGE: Highlights of the Fifth LOC in the Lakes Festival, which was titled 'Time Wars: The Return of the Manageable Day'

"It’s a strange time to write this annual report: we are just emerging from the fiercest of emergencies as we grappled with Covid-19; the community staff, the GPs, the care homes and home carers, the front-line hospital staff of course, and all of the health and social care support staff have all done a fabulous job in getting ready to work differently and then responding to those demands as the epidemic unfolded. Cumbria was early in the spread of Covid and initially hit hard – but with remarkable poise, brilliant innovation and sheer hard work, we coped well. Well done everyone and thank you so much for all the responses, large and small. Individuals and their families, including our staff, have been through great difficulties, tragedy and grief. Now the challenge becomes how to quickly understand what we achieved, and learn how to incorporate the best innovations and process improvements into sustainable new ways of working.

CLIC is a system resource and we were pleased to see a whole system strategy emerging this year. The ambition is strong and inclusive, we want a system that:

  • Improves the health and care outcomes of our local communities and supports people of all ages to be in control of their own health
  • Builds health and care services around our local communities
  • Is great place to work and develop
  • Provides safe and sustainable high quality services
  • Integrates how health and care organisations work together

And of course we must live within our means and spend resources wisely."

Download the report below and read on...

The Healthcare Leadership Model has been accessed as both a self-assessment and 360 feedback by thousands of NHS staff since its launch. We are pleased to share the latest leadership development tool from the NHS Leadership Academy; The Healthcare Leadership Model App.

This tool is designed for use by staff working at any level to support their leadership development.  It allows a record of observations about the leadership behaviours of yourself and others, supporting exploration of these using the 9 dimensions of the Healthcare Leadership Model.

Users can add their reflections, save and revisit entries, set goals and reminders and download a summary pdf report for use as part of a development programme or personal development portfolio.   

The App can be downloaded to any mobile phone by clicking, and more information will be available on the NHS North East & Yorkshire Leadership Academy (NEYLA) website.