A behind-the scenes team at Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW) have been crowned winners at the Bright Ideas in Health Awards.

The awards, which returned after a one-year hiatus during the pandemic, celebrate the achievements of individuals and teams working within the NHS, industry and academia, who have improved services provided to patients, either through a technical innovation or through better service delivery.

The team behind a project to roll out online patient consultations for patients at CNTW were named winners in the ‘Demonstrating an Impact upon Patient Safety and/or Quality Improvement’ category at the virtual ceremony on Thursday, 25 November.

Gill Sanderson, head of digital customer operations at CNTW, said: “We are delighted to receive this Bright Ideas in Health Award. It is a real testament to the team and their hard work implementing the OneConsultation online consultations project. This work allowed clinicians to continue to provide care during the pandemic when face-to-face appointments weren’t possible, and has received glowing feedback from both our staff and service users.”

Read the full article here...

Brought to you by CLIC in collaboration with North Cumbria Knowledge and Library Services, this Lunch & Learn session on 12th November 2021 saw Anna Foster (Trust Lead for Strategy and Sustainability, Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust) describe the series of ‘climate conversations’ held earlier this year at the Trust in order to raise awareness of sustainable healthcare and their Green Plan, as well as empower colleagues to raise these issues within their own teams.

'We need to talk about climate change...'

Upcoming LUNCH & LEARN...

StartWell>EndWell: A practical framework for fostering team connection, psychological safety, and effectiveness │ 10 December 2021, 12:30 - 1:00pm │ Online with MS Teams

StartWell>EndWell was developed by North Bristol NHS Trust’s senior clinicians, lead psychologist for staff wellbeing, quality improvement team, and perform team during the early stages of COVID-19. 

StartWell>EndWell has been designed to provide a practical approach to support colleagues and to promote effective teaming particularly during challenging periods. The approach includes innovative parts of psychologically informed care, including aspects like psychological safety, behavioural science, and compassionate care, into some of the routine processes that teams are using, at the beginning, during and at the end of our working day. The approach has been piloted on wards, but has been adapted to be relevant to a range of team settings. 

The webinar will share the background to StartWell>EndWell, an overview of the 3 steps, and ways to adapt and implement this in your organisations and teams. 

No need to book! Find out more & get the MS Teams link here...

If you would like to present and share your innovations/improvements across a wider platform, please get in touch with us at: info@theclic.org.uk / 01768 245480

A specialist service supporting Cumbrian people experiencing delirium has won a prestigious national award in recognition of their positive impact on patient care.

The ‘Reach Out’ Delirium Team is part of Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust (CNTW), the largest provider of mental health and disability services across the North of England. It was developed to identify and support patients with delirium in North Cumbrian hospitals, and prevent the condition wherever possible.

The team have won ‘Psychiatric Team of the Year: Older-age Adults’ at the Royal College of Psychiatrists Awards, which are held annually to recognise excellence within psychiatry.

Stuart Beatson, Group Medical Director for North Cumbria at CNTW said:

"This prestigious award recognises the innovation and dedication displayed by the Delirium Team, and the significant improvement in patient care which has been achieved. They have gone above and beyond to prevent delirium and support patients, families and also staff within the hospitals. I’m extremely proud to see them recognised for that.”

The ‘Reach Out’ Delirium Team was launched to help identify patients with delirium early on, so they can be successfully treated as quickly as possible and recover at home, as well as preventing delirium in the first place wherever possible.

Working seven days a week, the team proactively seek out and assess patients at risk of delirium who are admitted to hospital. They screen about 2,000 patients every month.

Read the full article here...

As National Self Care Week approaches (15 – 21 November 2021), we wanted to use this opportunity to encourage you to take some time for yourself, and consider signing-up for an upcoming learning and development opportunity. 

Keeping connected to others and maintaining a sense of perspective can really help to support your mental wellness. We have all felt the strain of the last 20 months on some, if not many levels, and as another winter fast approaches, it is essential that we continue look after ourselves and others.  

NHS 5 steps to mental wellbeing highlights the importance of learning new skills to boost self-confidence and self-esteem, build your sense of purpose, and make those all-important connections with others. Even if you think you don’t have time, a commitment (however small) can have some real benefits.

Below are some opportunities we wanted to share which thought might be useful: 

Wellbeing and Resilience

A session looking at personal wellbeing and developing strategies and habits to build resilience.

30 November 2021 │ 2:00 – 4:30pm │ Virtual: MS Teams

Find out more & book… 

One-to-one coaching

A proven form of learning, which can help you to reach your full potential at work by focusing on you as an individual.

Find out more about coaching and how you can access this here… 

Having safe and effective wellbeing conversations

A national training programme designed to support health and care colleagues.

Various dates are available – find out more & book here…


You might also be interested in the following other opportunities:

System Leadership Programme - Get ahead and join our exciting new pilot

Are you a system leader or aspiring system leader in North Cumbria? Would you like to be part of an exciting new programme?

We are running a pilot System Leadership Programme on behalf of the North Cumbria Integrated Care Partnership, and we are looking for volunteers to become part of the first cohort.

Find out more here…

Join our Action Learning Sets for studying leaders

Are you studying towards an academic qualification in Leadership, such as through an apprenticeship? Would you like the opportunity to be part of an Action Learning Set? 

We will be hosting some action learning sets in the near future. These meetings are open to anybody in the health and care system in North Cumbria who is currently doing any academic qualification or study in Leadership (for example: an apprenticeship).

Find out more here…

Leadership for Co-Production: Bitesize

A short workshop to inspire managers to build their confidence and capability around driving patient-led service improvements.

Coaching Skills Workshop

A one day programme to enable individuals to communicate using coaching skills in their relationships with their colleagues.

9 December 2021 │ 9:30am – 4:30pm │ People First Conference Centre, Milbourne Street, Carlisle, Cumbria, CA2 5XB 

Find out more & book… 

LUNCH & LEARN – StartWell>EndWell: A practical framework for fostering team connection, psychological safety, and effectiveness

10 December 2021 │ 12:30 – 1:00pm │ Virtual: MS Teams

Find out more & book… 

Exploring Personality Preferences: Myers-Briggs (MBTI) Feedback Session

A session to explore and discover your MBTI personality preferences, ultimately developing your self-awareness and emotional intelligence.

16 December 2021 │ 9:15am – 12:45pm │ Botcherby Community Centre, Victoria Road, Carlisle, Cumbria, CA1 2UE

Find out more & book… 

Tools for Co-Production: Bitesize 

A short workshop to get to know the key tools needed to start to build effective relationships with partners and service users for better patient outcomes.

Physical Activity for the Prevention and Management of Long-Term Conditions

A session to increase healthcare professionals’ knowledge of the current guidelines for physical activity and how to provide brief advice during consultations.

Deaf Awareness and Sign Language sessions

Organisation Development (OD) Network: January 2022

An ongoing network for all staff (clinical and non-clinical) wanting to build their OD capability.

26 January 2022 │ 2:00 – 4:00pm │ Virtual: MS Teams

Find out more & book…  

Improvement Network: February 2022

An ongoing network open to all staff (clinical and non-clinical) who want to drive improvements for their service.

9 February 2022 │ 9:30 – 11:30am │ Virtual: MS Teams

Find out more & book…