Join Action for Happiness for a special event with author Grace Marshall and learn how to respond positively to life’s more difficult moments.

Date: Tuesday 20th July 2021

Time: 19:00 – 20:00

Online Event via Zoom

Can we find a new way to overcome our struggles?

In her work as a productivity expert, Grace Marshall spends her life helping others who are struggling. She has discovered that it’s often in the midst of struggle or crisis that our creativity and innovation can flourish, when given space and time.

At this event, Grace will discuss how we can take a fresh approach when we or those around us are struggling. She'll share how we can identify areas of freedom and opportunity that often only appear in crisis and make the most of them. She'll also show us how to find strength in others and build supportive relationships, championing compassion and collaboration rather than battling single-handedly or trying to "do it all".

Click here to find out more and book your place...

Did you know that resilience can be learned? Although we can't control what happens in our lives, we can build skills to help us deal effectively with challenges, recover more quickly and even grow as a result.  

The Action for Happiness Jump Back Up July calendar is full of ideas to help you build your toolkit of resilient behaviours. Please share it with others too! 

Please see below for details of the latest personalised care information and opportunities:

Personalised Care and Support Planning - maternity

The Personalised Care Institute (PCI) has launched a new course to help equip HCPs with the knowledge, skills and confidence to have conversations that support women to make safe and informed decisions during antenatal care and delivery. Learn consultation skills, hear about past cases and be introduced to new tools in this short 30 minute course, which will contribute towards your CPD learning. Take the course now in the PCI's highly-rated eLearning portal

The PCI has launched a podcast!

The PCI are excited to announce the launch of The Personalised Care Podcast - a monthly podcast series that's bringing together patients and HCPs from a range of disciplines to discuss the impact of reframing conversations from what's the matter with the patient to what matters to them. 

The first two 30-minute episodes covered the menopause and veteran's health and next up is long covid. Subscribe and listen on Apple, Google or Omny, or search using your preferred app. You can log your learning from the Women's Health episode here to achieve your Certificate of Learning and you'll be pleased to hear that the podcast qualifies for CPD points. 

by Sarah Farragher, Home First and System Flow Coordinator for Cumbria County Council, North Cumbria Clinical Commissioning Group and North Cumbria Integrated Care Foundation Trust


Welcome to the first transfer of care blog!  

The purpose of these is to bring you up to date with all of the work that we have been doing as a system to make sure that we reduce the length of time people spend in hospital when and help people to return home. We want to celebrate the work that we have been doing together - North Cumbria Integrated Care NHS Foundation Trust, Cumbria County Council and NHS North Cumbria CCG - to improve outcomes for people and the next steps in our journey together. We have made some great improvements in they way we support people but have more to do to reach our ambition that 95% of people who leave hospital return home  rather than transferring to alternative bed based services.

Update on Discharge to Assess 

In October 2020, we started a new process called discharge to assess (D2A). People who would have previously remained in hospital for on-going therapy and assessment where enabled to have these assessments in their own environments with a back up of returning to hospital if this was unsafe. To date approximately 1000 people have been supported through a D2A and over 90% of these people have remained at home with equipment and or support that is appropriate for their needs. This is a credit to the joined up working between our acute and community staff across health and social care.

NEW Transfer of Care Hub 

In March 2020 we agreed to invest in our integrated discharge teams and develop these into a fully integrated health and social care transfer of care hub. We have now recruited Paul Carruthers as the manager of this team and Paul is taking up post from the 1st July. We will update on the implementation of the Hub as it progresses.

What good looks like for discharge

Over the next few weeks we will be running some focus groups to capture views from staff, providers, and citizens on what good looks for discharge as part of the development of a quality assurance framework - further details are available here...

Showcasing North Cumbria’s success

The Local Government Association (LGA) have commissioned a video to showcase the work that has been done in North Cumbria. They are keen to include pictures of people being supported to return home from hospital. We need to make sure we have the appropriate permissions for this so if you contact your comms team we can make sure people can record their permission appropriately. The timescales for this are the end of July so we really need your help to show the positive work here in North Cumbria!

That’s all for now, watch this space for future updates...

QISW 3.0 RECOVERY: shaping the NHS, empowering healthcare workers

QISW FREE Virtual Conference

Saturday 14th of August 2021

INTERNATIONAL conference for doctors, allied healthcare professionals and students

QISW international conference aims to showcase quality improvement projects run by doctors, allied healthcare professionals and students in the UK and internationally. This is the third time the conference has run and last year (as a virtual conference), over 1000 participants tuned into the Youtube livestream. This year it will also be virtual and will be hosted on the 14th August 2021. 

Abstract submission for this conference will be open from the 24th June until 14th July 2021, and successful applicants will have an opportunity to present their work at an international level. The team are also in the process of putting together a line-up of exciting keynote speeches and workshops that will be free to attend during the conference. 

Find out more and book your place now via the QISW website...