Are you a senior clinician working to improve service in a complex environment across organisational boundaries?

The programme has been designed around the NHS Healthcare Leadership Model and focuses on developing the participant’s personal leadership effectiveness behaviours, skills and abilities to develop themselves and to work effectively with others at both a strategic and local level.

Participants will be required to identify and undertake a cross boundary improvement project and will receive support to develop the technical and organisational skills for service improvement and manage change process.

Reporting on this project will be expected regardless of which academic option is selected.


Target audience

The programme is aimed specifically at senior clinicians from the North East and Cumbria e.g. CCG clinical leads, clinical directors and GPs working as part of a federation, Senior nurses, allied health professionals and professional scientific and technical staff who are involved in cross-sector, cross-organisational work.


Features and benefits to participants

  • Two day introductory residential including strategic and system leadership, personal effectiveness, emotional intelligence a MBTI Personality Workshop
  • A series of study days on a range of topics led by expert speakers
  • NHS Healthcare Leadership Model 360 assessment and feedback resulting in the production of a personal leadership plan
  • Two one to one coaching sessions to discuss progress and barriers to development
  • Action learning sets with have a focus on the development of strategic transformational change skills and leading service improvement projects within the NHS


Academic Options

The programme also offers the option of academic accreditation and successful completion of the programme leads to a Post Graduate Certificate (PgC) in Clinical Leadership with Teesside University.

Participants, who successfully complete the PgC Clinical Leadership, would then be in a position to apply for the MSc Transformational Leadership in Health and Social Care with advanced standing against 60 credits resulting in a further two years of study instead of three.


How to Apply

For more information including how to apply, please visit the North East Leadership Academy's (NELA) website: 

12-13 June 2019

North Lakes Hotel and Spa, Penrith

Call for abstracts open until 30 April 2019

Do you have the skills needed to provide effective care in remote or rural settings?

  • Be inspired by the experts in urgent, rural and digital medicine
  • Be part of the development of inspiring approaches and new thinking
  • Meet other doctors and carers in the field
  • Gain new skills, collaborate and debate
  • Promote your research, find a test-bed for product development


Remote healthcare is increasingly an issue across the UK and the rest of the world; large populations are being significantly disadvantaged by geographical location. The National Centre for Remote and Rural Medicine (NCRRM) inaugural conference aims to pull from global and regional experience and education, to better understand demand and how as providers we can address these needs with education, training and innovation in health technology.


Who should attend?

  • Doctors and healthcare workers in rural settings and in urban settings where delayed access to secondary care means urgent medicine skills are required
  • First responders and members of the rural community providing urgent care
  • Those thinking about working in remote and rural healthcare settings
  • Digital health practitioners looking for new innovations and test-bed resources


Why attend?

Hear from some of the most inspirational practitioners in the field of remote and rural medicine, some of whom have experience of practising in extreme circumstances. Learn new skills on our conference workshops and find out about the latest courses on offer. Share knowledge, experience and best practice with other workers in remote and rural medicine. Be inspired to work in a rural setting – find out more from those who do!



  • Mary Atkinson, Practice Development Midwife, North Cumbria University Hospitals NHS Trust: Childbirth – choice and challenges including normal birth, shoulder dystocia, neonatal resuscitation and post-partum haermorrhage 
  • Dr Tim Ballard, National GP Advisor for Online and Independent PMS, Care Quality Commission: The challenges and benefits on online healthcare / telemedicine; How CQC approaches regulation; Sharing findings from our online programme of work 
  • Sir Bruce Keogh, Chair, Birmingham Women’s and Children’s NHS Foundation Trust: Digital technologies in healthcare, safer for patients? 
  • Professor Stuart Maitland-Knibb, Director, National Centre for Remote and Rural Medicine, UCLan: New educational programmes for remote healthcare 
  • Professor Martin Marshall CBE, Vice Chair External Affairs, Royal College of General Practitioners: On line consulting - Pros and Cons 
  • Dr Martin McGrath, Managing Director, CAS-App Ltd: Digital Health - Where are we and where are we going? 
  • Dr Chris Press, Air Ambulance Doctor, UK; Medical Officer, Northern Exposure; Consultant Anaesthetist, Sheffield Teaching Hospitals: Delivering healthcare when help is not coming in the near to medium time frame; Polar bear attacks in the Arctic
  • Alicia Ridout, Deputy Director, mHabitat: Digital Health Co-design - people, partnerships and performance 
  • Dr Malcolm Q Russell MBE: Delivering medicine in earthquake zones for UK International Search and Rescue



  • Dr John Ferris, Consultant in Emergency, Pre-Hospital & Retrieval Medicine North Cumbria University Hospital Trust & Great North Air Ambulance; Clinical Lead for Transfer & Aero-Retrieval Medicine; Honorary Senior Clinical Lecturer in Pre-hospital Emergency Medicine, UCLan: “Why can’t I have a helicopter?” Tasking, utilisation and resource management of HEMS Teams
  • Nigel Garratt, CPD and Development Lead, School of Medicine, UCLan: Flooding risks for medics – what can and can’t be done
  • Dr Nasir Hameed, Senior Lecturer – Imaging (Ultrasound), School of Medicine, UCLan: Remote Imaging ‘Pass me my stethoscope – I mean smartphone’
  • Dr James Hickman MBE, GP with Special Interest in Pre-Hospital Emergency Care, Somerset: First doctor on scene in a major incident
  • Professor Richard Lyon MBE, Consultant in Emergency Medicine & Pre-hospital Care Royal Infirmary, Edinburgh: Changing outcomes in pre-hospital cardiac arrest in rural and remote locations
  • Lee Omar, Chief Executive Officer, Red Ninja Studios: Digital health in the ageing society
  • Dr Malcolm Q Russell MBE, Medical Director, UK Fire & Rescue Service; International Search and Rescue Team (UKISAR); Chief Executive Officer, Prometheus Medical: Treating catastrophic haemorrhage in the community following mass shootings and improvised explosive devices
  • Dr Tim Sanders, Senior Clinical Lecturer in Rural Medicine, UCLan: The Why and How of Remote Medical Training - In this facilitated round table discussion participants will be asked to share and discuss their experiences, challenges, hopes and desires about Remote and Technology Enhanced Learning
  • Dr David Somekh, Network Director, European Health Futures Forum: Digital health technologies in personalised care, professional and ethical issues 


Call for Abstracts


UCLan are offering the opportunity to present a paper/poster in the format of one power point slide of content with two minutes to outline your work or research interests. If you’re up for the challenge they would like to hear from you!

Topic Areas:

  • Challenging Outcomes in Rural Health
  • Remote Care Solutions
  • Rural Childhood Health
  • Rural Trauma
  • Social Needs in Rural Communities

For full details and abstract form visit our website


Conference Fees

Two day conference fee, including conference dinner and drinks reception:

Wednesday 12 and Thursday 13 June 2019



One day conference fee:

Wednesday 12 April or Thursday 13 April 2019




There are a limited number of subsidised places available for Undergraduate Medical Students* who are presenting posters (£30.00 per day) excluding accommodation and Conference Dinner.

The Conference Organisers will select the Delegates for these places based on their Poster Abstract. If you wish to be considered for one of these places please ensure that you submit a 350 word Abstract


*Undergraduate Medical Students will not be eligible for multiple concessions at the NCCRM Conference


View full details and book now

By Rachel Fleming, Clinical Programme Manager CLIC

Across North Cumbria we are starting to understand better what our vision means "To build a new integrated health and care system together, using our collective capabilities for a healthier and happier population. ‘We are our communities; the health and care of our people run with our people for our people."

Our ambition is to create a population health and wellbeing system by having our community as part of the local leadership and delivery team. There are a number of work streams where we have patients and community members involved closely with designing and implementing new ways of working to improve our services. However we have much to learn about how to co-produce with our communities as our experience and knowledge is growing. This will bring us to co-production being our preferred way of working. Our new North Cumbria system website has lots of information about where we are currently working with communities and the story so far, along with the priorities for the year ahead:

To help us to achieve our ambition, we now have a co-production toolkit on the new North Cumbria Health and Care website: This toolkit has been developed working with Healthwatch and members of our communities, who have been involved previously with healthcare developments. It identifies a number of principles for working together for us all to follow and use. There are also four key areas of skills which the toolkit explains. These skillsets are:

  • Improving self-awareness
  • Holding a good conversation
  • Managing change
  • Working in groups

We are really keen to support our staff and citizens to explore and understand this key ambition for our system and to improve their skills in working together effectively.

CLIC has two opportunities to attend workshops to build these skills:

For individuals who are, or wish to become, patient leaders in their communities including patient and lay representatives and patient governors, volunteers or employees of Healthwatch organisations and members of patient/carer groups

In Partnership with Aspire Development, Involve North East, NHS Leadership Academy North East and Healthwatch Cumbria, this training includes an introduction to some of the key skills, knowledge and qualities required to engage positively and effectively in the wider health and care system. The training aims to enhance patient involvement in service improvement initiatives and strategic planning across health and care organisations.

What will the training cover?

  • Negotiation, influencing and communication skills
  • Political, personal and organisational awareness
  • Understanding of the system, system working and the leadership challenges
  • Questioning - using coaching methodology
  • Self as instrument/work to personal strengths focus
  • Basics of service improvement methods
  • Personal resilience and emotional intelligence

What will I achieve from the training?

  • An understanding of the context of patient/citizen leadership within the current political and health and care environment
  • Skills in effective communication to get your voice heard and in order to achieve your aims
  • Skills development for influencing and negotiation
  • Skills to be a credible and respected voice for the patient/citizen
  • Skills to manage difficult behaviours and conflict
  • Self-awareness (understanding self and responses to others and specific situations) and confidence to work strategically alongside other stakeholders and effectively representing the patient/citizen voice)
  • An understanding of coaching in order to release people’s resourcefulness and work with change
  • Skills to motivate others and champion change

Dates and location:

MODULE 1: Friday 5th April 2019, CLIC Training Room, 4 Wavell Drive, Carlisle

MODULE 2: Wednesday 8th May 2019, CLIC Training Room, 4 Wavell Drive, Carlisle

MODULE 3: Tuesday 4th June 2019, CLIC Training Room, 4 Wavell Drive, Carlisle

Please click here for more information and to book your place

We are now just over 2 weeks away from the fourth Learning Organisation Collaborative (LOC) in the Lakes Festival - ‘We’re all Human - Skills for Safety’. 


Less than 20 places remain so don’t miss out on your chance to register for your free place here!


We have Keynotes speeches from: 

  • Prof Peter Spurgeon – Warwick University. A human factors veteran and expert on doctors and safety
  • Andy McKenna – Amtrain – a railways safety expert and experienced safety trainer
  • Jonathan West – Royal College of Art (DOME project – ‘design out medical errors’) a mechanical engineer by background, ergonomics and design guru


And workshops from:

  • Dr Dawn Benson - Patient Safety Academy, Oxford University
  • Rufus Harrington - Senior Lecturer in CBT and Course Director at the University of Cumbria and CEO of WiSER MIND Ltd: Developing a WISER MIND - Reduce worry and fatigue. Enhance decision making. Improve Creativity and Self-esteem
  • Stephen Singleton - Director of our Learning and Improvement Collaborative: The History of Human Factors
  • Ruth O'Dowd - Consultant Anaesthetist, CD Patient Safety, Surgery and Critical Care
  • Plus many more!


The event will be held at The Rheged Centre, Penrith on Tuesday 5th March 2019, 9.30am – 4.30pm. It brings together committed learning organisations, committed ‘collaborators’ and everyone interested in establishing ‘learning and improvement’. 


The theme for the festival this year is the development of ‘human factors’ as the study of the interaction between people and systems - to make things safer and more productive - has a history of over 100 years. Much is understood and a lot is intuitive - like realising you will make more mistakes when you are tired or distracted - but also a lot of this knowledge is not regularly and routinely built into healthcare.


LOC in the Lakes will focus on some personal, practical skills to help you manage human factors like fatigue, boredom and distraction and also to build more resilient and safer systems, environments and teams.


We do hope you can join us on the 5th March 2019, to register your place and avoid disappointment, please book here!


LOC in The Lakes 2019 (#LOCinthelakes) is jointly sponsored by The Academic Health Science Network North East and North Cumbria (AHSN NENC) and the Cumbria Learning and Improvement Collaborative (CLIC).