North Cumbria Health and Care want to make sure that people have a good discharge experience when they leave hospital, and are putting in some systems to make sure this happens (this is called a Quality Assurance Framework). 

Our colleagues are anxious to hear from you about “what good looks like” and what we need to do to make sure this happens. They want to hear from lots of people including people who have lived experience, staff in the hospital, community health and social care staff, care providers, GPs, and other citizens. Consequently, there are a series of focus groups running throughout July, each of which will have a maximum of ten people so there is a chance to have a good discussion. These are expected to take between 40 minutes and an hour, and will be completely confidential. 

The dates and times available are as follows:

If you have any queries, please do not hesitate to get in touch with us at: 

Staff at all levels across health and social care have been responsible for remarkable innovations and breakthroughs in the way we care for people.

Improvements and advances made by determined individuals within their own organisations can be enhanced and spread more widely through collaboration with others. There has been a growing recognition in recent years of the value of shared learning as a way for professionals to share expertise and experience while working to address a common goal. Shared learning helps to ensure that improvements are sustainable, changes are locally led, and that learning can be transferred between organisations.

Learning forums are increasingly used within health and care services and there is a growing body of evidence about the benefits of a variety of approaches for shared learning. These include professional and personal development, greater motivation, and increased effectiveness in transforming services leading to direct improvements in patient and service user care.

Lunch and Learn style sessions are already happening across North Cumbria for the benefit of all staff in our region. The idea here is to make short, dynamic sessions (typically half an hour) available to staff on a ‘drop in’ basis. The sessions end with signposting to additional resources and contacts. 

CLIC and North Cumbria NHS Knowledge & Library Services are hosting their first Lunch & Learn soon:

  • 'Learning from COVID-19: Remote Consultation in Out Patient Services' with Dr Denis Burke (Consultant Physician & Chair of Out Patient Development Group, NCIC)
  • Friday 9th July 2021
  • 12:30-1pm
  • Click here to find out more...

More sessions coming soon!

Please get in contact with CLIC if you would like to present and share your innovations/improvements across a wider platform: / 01768 245480.

Strangely, our sixth Learning Organisation Collaborative (LOC) conference this year was also a first – as like much of our new world, we moved to a virtual format. While COVID-19 restrictions meant that we may have missed this year’s opportunity to network with colleagues face-to-face, it was great to see nearly 100 people connected during the launch event and engaged throughout the morning via a lively chat box.

One thing that COVID-19 has done is shone a light on the importance of the wellbeing of our care givers, and this year we were able to pause in our day to reflect on the impact of the last 15 months and the importance of recovery. We often think that looking after our wellbeing is at the expense of performance but, like many athletes know, there is strong evidence that health and recovery are critical for performance and those organisations that prioritise wellbeing and create the right conditions are the most sustainable. In his keynote speech Paul Chudleigh, organisational psychologist and expert in resilience, presented the case for wellbeing and showed us where organisations enable wellbeing, they are 3 times more productive and 4 times more likely to retain staff (Dornan and Jane-Llopis, 2010). However, providing information on how to stay well and promoting access to wellbeing support and services alone will not create change we need to change our everyday working practices and create the environment where people feel safe and can thrive – when a flower doesn’t bloom we fix the environment not the flower! 

These themes were picked up by a range of workshops offering practical steps to enhance workplace wellbeing and share good practice from across the UK – from resilience tools, to starting and ending your day well, simple improvements to save more time as well as supporting teams post-pandemic, and creating joy at work.

Charlie Cannon, performance coach, provided an interactive session challenging leaders to consider the shadow that they cast and how important it is to put our own oxygen mask on first so that we be at our best in working with patients and colleagues. He shared very practical steps to control stress and conduct our energy so that we can create the high challenge high support environment that motivates staff.

For the remainder of LOC week, colleagues in health and care had the opportunity to access an additional 15 workshops providing taster sessions in wellbeing activities such as mindful pilates, better sleep and culinary medicine, or practical skills sessions helping us to control our worries, time management or have a good wellbeing conversation.

The week of events has formally evaluated well and attendees have described it as ‘inspiring’ and ‘energising’ taking away new insights and practical steps to use in their working lives. 

If you feel like you have missed the events don’t worry - information relating to the LOC week workshops and recordings of the launch event will be made available over the coming weeks on the CLIC website at 


Do you have a leadership role working across health and care in North Cumbria?

Are you interested in building your system leadership skills and sharing your skills and knowledge with others? Now, more than ever, we need innovative leaders who can forge strong relationships across boundaries.

What is shadowing?

  • A commitment to spend time outside of your normal working environment observing somebody else in their work
  • An opportunity to host another employee from outside of your immediate organisation and share best practice

Shadowing can support you to…

  • Gain insight into the roles and responsibilities of another system leader
  • Observe each other in action and give feedback on leadership styles
  • See the bigger picture and gain a deeper understanding of how health and care can work together
  • Enable the spread of innovation and ideas

What to expect if you join the programme

  • Virtual workshops to support your learning and development
  • An opportunity to have at least two visits to a partnering organisation
  • Networking and relationship building with like-minded peers

Your commitment

  • You will be self-motivated to grow the shadowing relationships and organise mutually beneficial experiences
  • You will be prepared to travel within Cumbria
  • You will be available to attend three virtual half day development sessions: 9:00am-12:00pm on 2nd November 2021, 9th February and 2nd March 2022
  • You will share your learning and impact analysis at the end of the programme

How to apply

Please complete the job shadowing questionnaire (available to download below), and return to us at 

We will contact you to organise a 30 minute Microsoft Teams call with you and your line manager before approving your application.

If you would like to discuss this opportunity further please email 


GP Practices across north Cumbria have exceeded the national target for learning disability annual health checks for the first time.

Practices across north Cumbria have been praised after offering 76 percent of people with a learning disability an annual health check, against the NHS England target of 75 percent.

The annual health check for those over the age of 14 with a learning disability is carried out by GPs and practice nurses. The physical check-up includes:

  • weight check
  • blood pressure check
  • discussions about medication
  • discussions about staying well 

Dr Amanda Boardman, GP Lead for Safeguarding, Mental Health and Children for NHS North Cumbria Clinical Commissioning Group (CCG), said: "We are delighted that our GP Practices have exceeded the national target for learning disability annual health checks, especially during the covid pandemic.

"Our practices have really engaged with the programme, and will continue to ensure they are doing everything they can to reach as many patients as possible. We will focus on how we can keep improving and will be offering additional training and support sessions again next year. 

"One of the things we are really pleased to see is the development of our Health Pathways approach, which is designed to aid increased consistency in our learning disability health checks and should help drive up quality in the future. 

“Our GP Practices support the national ‘Stopping over Medication of People with a learning disability, autism or both’ programme, known as STOMP. Medication reviews are regularly offered as part of the annual health check, and GP practices will be receiving more training on this in July." 

North Cumbria has also successfully focused on supporting those with learning disabilities to access the national COVID-19 vaccine programme. 

To date figures show 90% of patients over the age of 16 and on the learning disability register have had their first vaccine and 69% have had their second.

Read more here...