25 May 2021 | 19:30 - 20:30 | Online Webinar via ZOOM

Back in 2018, The Royal College of General Practitioners (RCGP) and parkrun UK launched a ground-breaking initiative that aimed to see thousands of patients being 'prescribed' outdoor physical activity rather than medication. The initiative aimed to improve the health and wellbeing of health care staff, patients and carers, reducing the need for lifelong medication.

With parkrun (hopefully) starting up again on 5 June, the NW England Faculty Physical Activity & Lifestyle Promotion (PALP) Group is bringing you this hour-long NW England focused session where you can find out about

  • parkrun and its history
  • the parkrun practice initiative in North England
  • a couple of inspirational (hopefully) case studies on social prescribing
  • the evidence on reach and impact
  • the impact of parkrun/volunteering on health & wellbeing

For more information and how to register for the event, visit: https://rcgpportal.force.com/s/lt-event?id=a1U1i0000047vjxEAA&site=a0d0Y00000AeOP6QAN 

Clinicians, administration and digital healthcare staff have worked together to introduce a new digital dictation system which is reaping huge benefits for patients and staff.

Part of North Cumbria Integrated Care NHS Foundation Trust's (NCIC) digital healthcare strategy, the new digital dictation solution system, Textflow means that our patients are able to receive their correspondence in a more timely way. A team of staff including administration, clinical and digital healthcare staff have worked together the ‘NCIC Way’ to implement the new system from December 2020 and is already making things easier.

Textflow enables clinicians to dictate letters, using a SpeechMike or portable recorder to produce an electronic dictation which is available in secretarial worklists instantly upon upload. Until now, the Trust has been using analogue tapes to record dictations which had number of limitations such as frequent replacement, required physical delivery to teams and urgent dictations had been difficult to identify which meant queries took time to be resolved. It also reinforced our dependence on costly paper processes.

Read more here…


In response to COVID-19, NHS England & Improvement and the North East and North Cumbria (NENC) ICS Personalised Care Steering Group have developed a Personalised Care training offer. The training will cover a diverse range of topics that will provide the development of skills and capabilities to build on a more personalised care approach.

This is particularly important regarding recovery from the COVID-19 pandemic, building on our supported self-management offer to our communities, and upskilling and supporting the expansion of the health, care and VCSE sector workforce. The training programme is open to all health and care staff including voluntary sector, volunteers.

The training will include:

  • supporting ‘patient activation’ and the use of the PAM tool
  • health coaching
  • personalised care and support planning and quality improvement
  • what matters to you

Details and booking links are below, with further training programmes to follow soon:

Patient Activation Measure (PAM) in Practice: How to use the PAM to support a personalised approach for people at different levels of activation


This half-day PAM® IN PRACTICE workshop has been specifically designed to facilitate participants in using the PAM® effectively, develop an understanding of people at different levels of activation and how best to support them. The workshop will explore how patient activation and the PAM can support post COVID-19 LTC management. Find out more and book...

Wednesday 28th April 2021, 09:00 - 12:00

Health Coaching 4-day PCI accredited e-learning course


This course will be prioritised for health and wellbeing coaches working in health coaching roles in NENC, and who are supported by their managers to have time to complete all parts of the 4-day training.

The course will support practitioners to develop the knowledge, skills and confidence needed to integrate health coaching into their current roles to support personalised care. Find out more here, and apply for a place here...

Cohort 1: 09:15 - 16:30, 19th April, 30th April, 12th May & 19th May 2021 - NOW CLOSED

Cohort 2: 09:15 - 16:30, 14th May, 28th May, 14th June & 28th June 2021 - DEADLINE 14th April 2021

Cohort 3: 09:15 - 16:30, 25th June, 2nd July, 9th July & 23rd July - DEADLINE 25th May 2021

Health Coaching 2-day PCI accredited e-learning course


This course will be prioritised for health and social care practitioners using health coaching skills and techniques in their role in NENC, and who are supported by their managers to have time to complete all parts of the 2-day training.

The course is designed to provide healthcare professionals in Primary Care, Secondary Care and in the wider Community and Voluntary sectors with the knowledge, skills and confidence to incorporate Health Coaching techniques in their role. Find out more and book...

Programme 4: 19th/20th April & 6th May 2021

Programme 5: 21st/22nd April & 7th May 2021

Programme 6: 22nd/23rd April & 7th May 2021

Programme 7: 27th/28th April & 10th May 2021

Programme 8: 29th/30th April & 10th May 2021

Programme 9: 3rd/4th May & 11th May 2021

Personalised Care & Support Planning Quality Improvement Programme


This course is aimed at primary care and community teams who want to increase effect and efficiency of personalised care. Please discuss your interest with your line manager to ensure they will support your attendance before applying.

Cohort 2: 09:00 - 11:00, 14th April, 21st April, 5th May, 12th May, 26th May & 2nd June 2021 - Find out more and book...

Cohort 4: 14:00 - 16:00, 14th April, 21st April, 5th May, 12th May, 26th May & 2nd June 2021 - Find out more and book...

Cohort 5: 09:00 - 11:00, 28th April, 5th May, 19th May, 26th May, 11th June & 16th June 2021 - Find out more and book...

Cohort 7: 14:00 - 16:00, 28th April, 5th May, 19th May, 26th May, 11th June & 16th June 2021 - Find out more and book...

"What Matters To You?" 3-hour interactive workshop


This workshop has been designed for those at bands 2-4 or equivalent, including reception, admin and support staff. No prior knowledge is necessary, but some short pre-course reading will be supplied, to support your learning.

Health and social care are moving away from asking “What’s the matter with you?” to “What matters to you?” (WMTY). This is a central principle that lies at the heart of person-centred care. This workshop is centred around how to set-up and have a really good WMTY conversation, and why it is so important. Find out more and book...

Various dates/times available: 09:00 - 12:00 or 14:00 - 17:00, 15th April, 29th April, 14th May or 23rd June 2021

Do you work in health care or a care home? 
Come and share how the COVID-19 pandemic has impacted upon you...

Wednesday 5th May, 7.30pm
- approx. 75 minutes via Zoom

Friday 7th May, 1.30pm - approx. 75 minutes via Zoom

The North East and North Cumbria (NENC) Staff Wellbeing Hub, in partnership with Playback Theatre York, warmly invites you to an online performance: Beyond the Mask – Your Stories Seen and Heard. In Playback Theatre, real moments and stories from the audience are spontaneously brought to life by actors and musicians. It’s a form of community theatre that is used around the world to witness individual experience, build connection, encourage reflection and share common feeling. Sometimes people come with stories they want to tell, and sometimes stories are inspired by the performance. Sometimes people come simply to watch.

“This was a great way for us to share our stories with each other. I felt closer to everyone by the end.”

“I was concerned about coming to this when I knew it was interactive… to hear everyone else’s hopes and challenges has been really helpful. I’m thankful for the opportunity.” 

These events are part of The Staff Wellbeing Hub’s programme to support the region’s health and care staff to stay mentally well throughout the COVID-19 pandemic. They will be recorded for a short film that celebrates the dedication of staff throughout the past year. 

Tickets are free

Places are limited to 25 for each show

Follow this link to book: https://forms.gle/auniEwLtFFvrFsa6A 

Contact for further info: beyondthemask2021@gmail.com

Join Action for Happiness for a special event with author Helen Russell to learn how a healthier approach to sadness can help us cope better and live happier.

Date: Thursday 29th April 2021

Time: 19:00 – 20:00

Online Event via Zoom

Could learning how to embrace sadness actually help us be happier in the long run?

If you've been feeling sad at all recently, that’s okay – you’re certainly not alone. Having researched happiness for the past eight years, Helen has come to realise that sadness is more common than society would have us believe – and it’s also taboo. We're often so busy trying to avoid feeling sad that we undermine our wellbeing and actually make things worse. This is a big problem, especially now in the middle of a global pandemic.

Even if we know that sadness is natural, we’re not always good at allowing for it. But sadness is going to happen for all of us - and so it’s time to start facing our problems and talking about them. Studies show that, rather than striving to be constantly happy, we could all benefit from learning the art of sadness and how to handle it well. 

Click here to find out more and book your place...