14th to 18th June 2021 marked the first ever NHS Knowledge and Library Services Awareness Week #KLSNAW 

NHS knowledge and library specialists work with healthcare staff across a broad range of specialisms. Taking evidence to the board and the bedside, the service is there for every member of the NHS. They want to save you time by helping you access the best information for decisions. 

This NHS Knowledge and Library Services Awareness Week launched the NHS Knowledge for Healthcare strategy. Health Education England’s ambition is for all NHS staff and learners to benefit equally from high-quality knowledge services and for the NHS to optimise the expertise of knowledge and library teams. 

Our local libraries in the Education Centre at the Cumberland Infirmary, and West Cumberland Hospital, are a great place for quiet work and research, and are accessible 24/7. Both library facilities have just been upgraded, so why not take a look - drop-in and bookable learning spaces are available for individual and group training.

We also have a Library & Learning Technologist, Jane Collins. She helps ensure crucial evidence and information is available and accessible. Jane designs, produces, and implements digital training solutions, and can offer you tailor made responses to any digital information needs. Full details of all our resources are available at: www.library.ncumbria.nhs.uk 

As part of #KLSNAW, we launched some learning opportunities that North Cumbria Knowledge and Library Services (in collaboration with CLIC) are planning: 

Lunch and Learn Sessions

The upcoming Lunch and Learns are 30 minute, virtual, informal sessions that take place at lunchtime. While you take a break and eat, you can listen to our invited speaker give a short talk sharing their experience of improvement work. The session is then open to anyone who has questions or reflections to offer.

Join our first Lunch and Learn on 9th July 2021, 12:30 - 1:00pm, in which Dr Denis Burke will talk to us about 'Learning from COVID-19: Remote Consultation in Out Patient Services'. Get the link for the session here...

Making the Most of Microsoft Teams: Bite-sized Virtual Training 

These 30 minute, virtual, introductory sessions will illustrate some functions of Microsoft Teams and offer useful tips, covering things such as: sharing and un-sharing your screen; working with the whiteboard; playing videos; breakout rooms; and more! Please see below for the dates and times available, as well as the links for booking:

If you would like to know more about these sessions, or have a one-to-one chat with someone about MS Teams, please contact: Jane.Collins@ncic.nhs.uk 


Our Knowledge and Library services generally offer library learning space on site as well as delivering remote services, ensuring knowledge and evidence is at the fingertips of staff and learners. For further information or to get in touch please see: www.library.ncumbria.nhs.uk 

Expert Physical Activity Clinical Champions are delivering FREE, peer to peer 1-3 hours online training sessions to groups of healthcare professionals at a date and time to suit local needs e.g. Vocational Training Schemes, Protected Learning Time, lunchtime learning, etc.

Around 1 in 3 men and half of women are not achieving recommended levels of activity for good health, with people with long term conditions twice as likely to be amongst the least active. Physical activity is incorporated across NICE clinical guidance, with evidence suggesting 1 in 4 people would be more active if advised by a GP or nurse.

However, 70-80% of GPs do not speak about the benefits of physical activity to patients. This can be associated with knowledge, skills and confidence gaps across HCPs. For example, a survey of 1,000 GPs found:

  • Less than half (44%) of GPs are confident speaking about physical activity with patients
  • Over half (55%) of GPs had had no specific training on physical activity in patient care
  • 4 in 5 (80%) of GPs not familiar with the UK Chief Medical Officers’ guidelines

Benefits of training

Attending this FREE online training provides the opportunity to:

  • Access evidence-based resources proven to increase knowledge and confidence, and support clinical practice in line with guidance (e.g. NICE)
  • Improve management and care of patients with 30+ long-term conditions (e.g. CVD, type 2 diabetes, depression, MSK issues, some cancers)
  • Help reduce service demand and costs i.e. the ~£0.9bn annual cost to the NHS associated with insufficient physical activity

The evidence

Over 25,000 HCPs have been trained so far. An independent evaluation demonstrated improvements in participant knowledge, confidence and frequency of patient physical activity conversations:

  • 84% agreed the training was useful in their work
  • 91% would recommend the training to their colleagues
  • 40% of HCPs were having more conversations with their patients about physical activity post-training


Please click on the dates below to book a place:



If your actions inspire others to dream more, learn more, do more, and become more, you are a leader (John Quincy Adams)

On July 8 2021 NEYLA will be holding a regional event to recognise and celebrate the achievements of leaders and leadership in the last 12 months.

These have been challenging times but from this we have seen passion for service delivery, and compassion for others. This event will be an opportunity to share learning, and gain some insight and ideas into supporting your own leadership impact.

NEYLA will be offering a range of workshops hosted by inspiring leaders from across our region; these will showcase work that has supported and developed services from all across the North East & Yorkshire. Further details of these will be shared as the agenda is confirmed.

They will also be offering some leadership CPD sessions which are confirmed as: 

  • CPD workshop: Recognising Your Personal Impact ( interactive workshop lead by Chris Andreou)
  • Keynote speaker: The Importance of Self-Care in Leadership, Caroline Elton (author of Also Human: The Inner Lives of Doctors)

This event is open to anyone working across the North East & Yorkshire region to support health and social care, regardless of job role or band.

For further information and how to book click here...

NE&Y&H Partnership Webinar(s)/Workshop(s) offer for VCS partners: Responding to Vaccine Hesitancy/Building Vaccine Confidence – Various dates available.

Building on the foundations of the ‘Good Conversations’ workshops run in Yorkshire & Humber, a new Vaccines Conversations workshop has been commissioned aimed at people who are in regular contact with members of the public. This initial offer of 20 workshop (circa 600 places across NE & Y&H) is aimed at trusted community champions who are already embedded in our communities. Subject to demand the hope is to extend this offer to local authority COVID-19 hub/trace teams and health and social care staff. 

Concept and Objectives

The rollout of the COVID-19 vaccination programme has been rightly lauded a huge success however vaccine hesitancy amongst some eligible populations can present a risk to population health and more often negatively impact our some of our poorest communities and/or risk groups. Our conversations our powerful therefore the provision of skills training than uses the principles of Making Every Contact Count (MECC) and Motivation Interviewing (MI) is an important skill that can be utilised to combat disinformation and myths and whilst providing the necessary reassurance and confidence in what is a safe and effective vaccine.

The skills training covers:

  • How can we work together to build vaccine confidence, what we know and how this links to health inequality
  • Core skills and processes (OARS, Evoke-Provide-Evoke, Decisional Balance, and the 3As)
  • Skills practice – Building confidence in the vaccine
  • Resources that staff can use to respond to questions and concerns 

The session will be interactive and include modelled conversations that showcase the core skills and processes being used. The application of this work can be far-reaching. Although this is focused on the COVID-19 vaccination programme, these skills can be utilised for childhood immunisations, flu vaccine, cancer screening and other health-promoting activities.

Find out more and book...

North East & Yorkshire Regional Executive Suite Half Day Conference

Thursday 29th July 1:00pm – 4:00pm

Recovery in the NHS post-Covid refers to many things: the health and well-being of the workforce, services, performance, culture and community. Recovery is also seen as both an opportunity and obligation to address long term inequalities and injustices in our health and care services.

The scale of need, ambition and anticipation lands heavily on all staff, including senior decision makers with responsibility for this restorative transformation, all during a period of legislative change and reorganisation.

Success will require careful appreciation, balance and resolution between the complex and dynamic interaction of requirements, demands, needs and aspirations of our stakeholders and communities. The skills and practice of the system leader have never been needed more.

Join NEYLA for this half day online event reflecting on the complex and dynamic challenges facing executive leaders in health and care in the post-pandemic recovery.

Hosted by the NHS North East & Yorkshire Leadership Academy with confirmed speakers:

  • Ben Page - Chief Executive at Ipsos MORI
  • Louise Robson - Chief Executive Lead for Provider Collaboration NHS North West and NHS North East & Yorkshire
  • Dr Jonathan Slade - GP and Deputy Medical Director for NHS North East & Yorkshire
  • Chaired by Dr Helen Leonard - Helen is a Consultant in Paediatric Neurodisability at Great North Children’s Hospital, Associate Lecturer at Newcastle University, member of NHS England’s Strategic Coproduction Group and Design Council Expert network. She is also mother of three, one of whom, Matthew, is a young adult with severe, complex disabilities.

Register by 21st July here: https://bit.ly/3fEHERS 

Supporting lifelong learning for our executive leaders

Registered delegates of this event will receive a free 12 month subscription to Blinkist.com. Blinkist lets you read or listen to the key ideas from bestselling nonfiction in 15 minutes.