A radical new programme of online courses for those involved in health and social care

Are you:

  • Working in, or with, health or social care?
  • Enthusiastic about make things work better in your local service?
  • Keen to put your improvement ideas into practice, but not sure how?
  • Eager to hear from colleagues across the country with the same concerns?
  • Looking for free, bite-sized Quality Improvement training that you can access at your desk or on the go?

If so, the Improvement Fundamentals learning programme could be for you.

Improvement Fundamentals is a programme of online, self-directed mini-courses in quality improvement (QI) for those involved in heath or social care services.

  • Short: This brand new programme of short, bite-sized mini-courses, takes you through the preparation and delivery of an improvement within your workplace step-by-step.
  • Practical: It is focussed on equipping you with practical knowledge, skills and support, helping you undertakes your own improvement project as you progress through the mini-courses.
  • Collaborative: The course is designed to provide ample opportunity for discussion and collaboration with peers and facilitators to provide learners with a network of support.

The courses are free to take part in, and are delivered entirely online in the form of videos, articles, discussion and practical exercises that contribute to your own improvement project.

The programme is organised into four essential learning areas or suites.

  1. Quality improvement theory
  2. Quality improvement tools
  3. Measuring for quality improvement
  4. Spreading quality improvement


About the courses

Each course will be facilitated for a week, during which time participants will have access to SI’s topic experts for guidance and advice. Following this, participants will have time to work on their own local project.

Learners are able to complete the courses in their own time, with each taking around 2.5 hours in total. This can be done all together or in half hour chunks throughout the week.

Throughout the programme, participants will be guided to put their theory into practice and can submit a piece of work at the end showing how they have done this.

After successfully completing each mini-course, you will receive a certificate of completion for your CPD records.


Improvement Fundamentals 401 starts 21 January 2019

The fourth mini-course, An Introduction to Spreading Improvement Gains, starts on 21 January 2019.

You can also join the discussion on Twitter using #qihikers.

By Ian Rigg, Mindfulness Facilitator / Teacher / Trainer with CLIC

A common trend is beginning to emerge! We appear to be frantically moving from one place to the next, disconnected from ourselves, others and our surroundings. Our minds are in some ways addicted to distraction (next time you’re in the airport watch what people are doing) and our bodies aren’t moving as much as they did in previous generations. 

Part of our mindfulness training is about coming back to our senses and waking up to this one precious life we have. 

This month I thought I would share the cornerstones of my own health and well-being programme.


Listen to a piece of music that makes you feel, reflect and slow down:


How much time during the day do you sit in the same position (at work, driving, on the couch). The body is designed to move and express itself:


Pause, slow down and allow your mind to rest. Free mindfulness courses are offered throughout the year, across the County for our staff to attend and develop their own mindfulness practice:



What do you do when you get to the top of a mountain on a clear day and how does it make you feel? Spend more time in nature, surrounded by space. Go for a walk a week in the mountains, since you just happen to live a beautiful part of the country. 

Eat Well

When was the last time you paid attention to the food you fuel your body and mind with? When you eat, refrain from doing anything else but tasting and sensing the food and then notice how the food interacts with your body and makes you feel. Become a conscious consumer and reflect for a moment on what this statement may mean to you and how you can have more of a positive impact on yourself and the planet along the way. 

Go on Adventures 

My friends and I take turns planning an adventure each year and then we go and do it. Watch the film the Bucket List and be inspired live an awesome life full of adventures!

CLIC with CETAD, Lancaster University

We are offering again the opportunity to participate in the Senior leader apprenticeship programme beginning in September 2019.

As North Cumbria continues to develop as an Integrated Care System we know the role of our senior leaders is vital to shaping our successful future. This senior leader apprenticeship focusses on developing knowledge, skills and behaviours of leaders in organisational performance, Interpersonal excellence and personal and interpersonal effectiveness. We are delighted to be able to offer this opportunity to a further ten senior leaders across our system. This is fully funded through our organisations’ Apprenticeship levy.

The Apprenticeship programme duration is typically 24 months, during this time you will complete ten modules each awarded 10 credits at masters’ level and one elective module. These modules are fully facilitated online but also require you to attend Lancaster University for eight one day workshops. You will need to complete a 20 credit and 60 credit work based projects associated to your modules which will require you to submit written work.

There is an opportunity for those who have completed CLIC leadership programmes or other recent leadership development to be able to gain credits from this learning via recognition for prior learning process. (RaPL) The CETAD tutors will support you through this.

Your line manager will need to support you fully in your apprenticeship, there is an expectation that one day per week will be dedicated to your apprenticeship learning. E.g. This can take the form of work based projects, shadowing other senior leaders, utilising learning gained in leadership roles. CLIC team support is also available locally if required. Over the timescale of your apprenticeship you will receive three workplace liaison visits from your tutor each year.

The apprenticeship programme offers the opportunity to work with colleagues from other sectors during the whole cohort workshop events.

Key dates for the programme:

  • Information briefing session 11th January 2019 10.00 -12.00 and 12.30 – 2.30 at CLIC training room, Rosehill, Carlisle CA1 2SE. This is a prerequisite of Lancaster University that you attend this to ensure you fully understand what commitment is required over the programme. There will be opportunity to have your questions answered. If possible your line manager should attend too
  • Complete and submit Expression of interest form 1st February 2019
  • RaPL process begins 8th/9th May 2019 and then again November 2019
  • Mandatory Induction days 11th and 12th September 2019
  • Apprenticeship begins September 2019

Following these sessions you will submit an expression of interest form signed by your line manager. These will be available after the Briefing session in January 2019 and we will send them to those who request it after attendance.

Please could you let us know which session you will be attending at events@theclic.org.uk. If you would like further information about this programme please contact Rachel Fleming: 0791 759 4691, rachel.fleming@northcumbriaccg.nhs.uk 

We are pleased to share with you a copy of Cumbria Learning and Improvement Collaborative's Six Month Report (April - September 2018).

A deliberate focus for 2018-19 has been two-fold: the development and establishment of ICCs and improving flow into, within and out of the hospital setting.

The first six months of the year have seen the next waves of ‘Engagement for Improvement’ commence, further RPIWs carried out or planned, and many more training courses and team development sessions.

Progress with our objectives is on track.

The Multiple Sclerosis Society has worked in collaboration with the Royal College of General Practitioners (RCGP) to develop an E-learning resource ‘Multiple Sclerosis in General Practice’.

This course enables you to update your knowledge of evidence-based care for people with MS. It covers dilemmas in diagnosis, typical presenting symptoms and the multi-disciplinary management of people with chronic MS.

The course also explores psychosocial issues and uses video clips to illustrate patients' experience of living with the condition.

It has been developed in partnership with the MS Society.

This course is FREE to all healthcare professionals in the UK.

If you would like any more information about the MS Society, or how they work with local health and social care, please do not hesitate to get in touch with: Angie Stewart (Regional External Relations Officer), angie.stewart@mssociety.org.uk, 020 8438 0828 / 07827281109.