Influencing and Implementing Improvement (Cohort 12)

This workshop is highly interactive and aimed at ALL health and care staff in North Cumbria and is suitable for anyone who wants to understand how to influence change in their workplace. 

Combining practical improvement tools with the skills and techniques for influencing improvement, the session will enable you to:

  • understand, use and apply some common improvement tools 
  • influence and communicate more effectively with others, this session provides useful hints and tips
  • gain the engagement of others in your team to support and participate in your improvement ideas


In order to get the most from the workshop please participate in the two short activities below. The outputs from these will be used in the workshop.

Preparation work

In preparation for the session, please complete an Influencing Style Questionnaire (including the scoring) and Waste Walk Template, and bring them with you on the day (both are available to download below). 

How to use the Waste Walk Template:

  • Have a look at the Waste Walk Examples (also available to download below) to get some ideas
  • Choose a process to observe – at work or in your home life (at a restaurant, visiting a shop/GP practice etc.) and record the waste you see
  • You may find that some of the wastes don’t apply to what you are observing, if so, leave that section blank
  • Feel free to add a waste type that better explains your environment
  • If you feel that you want to take the next step - fill in what you think is causing the waste!


If you have already attended both the ‘Cumbria Production System Awareness Session’ and ‘Making an Impact and Influencing Change Together’, you do not need to attend this session.

Please note that tea/coffee will be available from 9am for a prompt 9.30am start. Lunch will not be provided.

From 9th July 2018, all delegates are required to park in the new pay and display parking area on Montgomery Way, Rosehill Industrial Estate. For further information, please refer to the directions and parking download which is available below.

If you have any queries about this event or any special requirements, please contact 






Event Details

Event date 11 March 2020 9:30 am
Event end date 11 March 2020 4:30 pm
Registration Start Date 29 March 2019
Available places 6
Cut off date 4 March 2020
Individual Price Free
Livestreamed? no
CLIC Training Room, NHS Offices Rosehill, 4 Wavell Drive, Carlisle, Cumbria, CA1 2SE
CLIC Training Room, NHS Offices Rosehill, 4 Wavell Drive, Carlisle, Cumbria, CA1 2SE
CLIC Training Room, NHS Offices Rosehill, 4 Wavell Drive, Carlisle, Cumbria, CA1 2SE
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