This practical workshop will help you understand that difficult conversations do not need to be as daunting as they appear.
You will learn how to manage difficult conversations with confidence, keep important relationships intact and maintain focus on your goals.
What the course covers:
Aimed at anyone wanting to build confidence and learn practical tools and techniques (to use with your staff, colleagues and managers) around:
Please note that tea/coffee will be available from 12.30pm for a prompt 1pm start. Lunch will not be provided.
If you have any queries about this event or any special requirements, please contact firstname.lastname@example.org
|Event date||4 September 2019 1:00 pm|
|Event end date||4 September 2019 4:30 pm|
|Registration Start Date||7 April 2019|
|Cut off date||28 August 2019|
|Location||Sedbergh Medical Practice/Conference Centre, Station Road, Sedbergh, Cumbria, LA10 5DL|