Article Index

Continuous Improvement

Programme Title What is it Outcomes Who is it for

How to access  

Introduction to Human Factors in Healthcare A 1 day workshop aiming to give you an understanding and appreciation of how Human Factors awareness can create a safer place for patients and a more productive environment for healthcare workers.

Understand the principles of Human Factors and why errors occur.

Be able to link Human Factors to the improvement of quality and safety in healthcare.

Identify potential Human Factors errors and mitigate them to improve patient safety.

All health and care staff. Book via the CLIC website

5S

Bitesize module

A bitesize module that can be delivered as a standalone session or in combination with other bitesize modules, depending on your improvement and learning needs.

The modules range from 45 to 90 minutes in length but you should assume a minimum of one hour to ensure we have time for questions!

As a first step on an improvement journey 5S is an ideal tool. 5S works on the principles of making sure you only have what you need, and making sure what you need is easily available to those who require it.

Can 45 minutes change the way you organise your workplace? We certainly think so, and the usefulness of 5S is not confined to a physical environment, it works just as well on a computer!

All health and care staff. Contact us at info@theclic.org.uk

Measurement

Bitesize module

A bitesize module that can be delivered as a standalone session or in combination with other bitesize modules, depending on your improvement and learning needs. 

The modules range from 45 to 90 minutes in length but you should assume a minimum of one hour to ensure we have time for questions! 

 “If you can’t measure it, you can’t improve it.” 

This module aims to simplify the sometimes frightening world of data, and make it easy for everyone to understand what to measure and when to measure it.  Giving an insight into the types of data commonly measured in the NHS and what data you need to collect for yourself, we explain how measurement can first help you identify a problem, and then help you prove you have made an improvement.

WARNING: This is a Pie Chart free zone.

All health and care staff. Contact us at info@theclic.org.uk

Problem Solving

Bitesize module

A bitesize module that can be delivered as a standalone session or in combination with other bitesize modules, depending on your improvement and learning needs. 

The modules range from 45 to 90 minutes in length but you should assume a minimum of one hour to ensure we have time for questions!

In essence of all improvement work is problem solving. This back to basics module will give you tools and techniques that help you find out if what you perceive as the problem really is the problem. If you are tired of sticking plaster solutions and want to get to the root of why something isn’t working then this is the module for you.

All health and care staff. Contact us at info@theclic.org.uk

Value and Waste

Bitesize module

A bitesize module that can be delivered as a standalone session or in combination with other bitesize modules, depending on your improvement and learning needs.

The modules range from 45 to 90 minutes in length but you should assume a minimum of one hour to ensure we have time for questions! 

We want to change the way you look at the things you do every day. In a busy environment where you barely have time for a cuppa, never mind quality improvement, it can be difficult to take a step back and gain a different perspective.

This insightful module encourages you to put service users at the centre of everything you do, and a simple framework will help you identify the different types of waste so you can make improvements that benefit everyone.

All health and care staff. Contact us at info@theclic.org.uk