Coaching

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Discover Our Coaching Offer ...

 

What is coaching? 

Coaching is a successful and proven form of learning, which can help you to reach your full potential at work by focusing on you as an individual.

Coaching is about having one-to-one, confidential, structured conversations with a purpose. A coach will use skills such as effective questioning, focused listening, and reflection to support you to come up with your own solutions, to help you to move forward, and to improve performance. 

  • Coaching can support you when …
  • Going through change
  • Starting out in a new role
  • Making decisions
  • Enhancing and improving performance
  • And support you to identify and achieve your goals
  • … and many other situations

 

How can I access coaching?

We have over 20 accredited coaches in our network, who work across our local NHS and partner organisations.

If you would like to receive coaching to support you in your work:

  1. Take a look through the biographies on this page and choose a coach who you feel would be a good fit for you
  2. Note that coaches who do not currently have capacity for any more coachees have this stated next to their name
  3. When you have chosen a coach, in order to maintain confidentiality, please approach them directly using the contact details provided in their biography


If you have any queries about coaching, please do not hesitate to contact us at: info@theclic.org.uk


We work closely with the North East Leadership Academy (NELA) to ensure our practice remains professional and of the highest quality. 

 

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Name: Amy Aitken
Job Title: Senior Administrator
Organisation: Cumbria Learning and Improvement Collaborative (CLIC)
Background:  Training and development in both the public and private sector
Qualification: ILM Level 7 Certificate in Executive Coaching and Mentoring
Email:  amy.aitken@northcumbriaccg.nhs.uk

 

 

 

 

 

 

 

 

 

Taking my influences from humanistic, positive and transpersonal psychology, coaching to me is about the development of a person beyond the everyday fulfilling of objectives. I believe that each individual is capable of much more than their current performance, and that given proper opportunity, with the promotion of learning, development and personal growth, coaching can empower an individual to become truly effective, achieving greater meaning and purpose in their life (not just their career).

 

My approach to coaching practice ultimately centres on building an effective relationship, and by putting the client at the heart of the whole process, I am able to create the conditions in which they can explore their present situation, and move towards taking positive action.

 

Testimonial:

  • Stepping back in a safe environment and being asked some really simple questions had a significant impact on how I approached areas of work that were unclear and difficult to get a handle on.
  • Her impartial perspective, excellent questioning and prompts have helped me look at a problem with a fresh pair of eyes.

 


Name: Vicki Cawley - CURRENTLY UNABLE TO ACCEPT NEW COACHEES
Job Title: Strategic Change Lead
Organisation: North Cumbria Integrated Care NHS Foundation Trust
Background:  Change Management, Project Management, Improvement and Learning & Development
Email:  Vicki.Cawley@ncic.nhs.uk

 

 

 

 

 

 

  

I first took an interest in coaching in 2010 when a few focused coaching sessions helped me move forward with some things I was struggling with at work. Since then I have developed my coaching style and skills both informally and formally with CLIC and AQuA North West and have been supporting people with formal coaching relationships at work since 2014. I am now working towards my CMI accreditation in Coaching & Mentoring.

 

My style of coaching is to provide you with the time and space that enables honest and constructive conversation to help you maximise your potential. I am a naturally creative and curious person and will work with you to ensure our conversations are effective for you. As a perceptive individual I consider all angles of a situation before acting and I bring this approach into my coaching to enable me to support a wide range of people. I firmly believe that coaching relationships need to be a good fit for the coachee as well as the coach, so if you would like to have a conversation to see if I could help you please do get in touch.

 

 


Name: Elaine Crooks
Job Title: Head of Nursing (Patient Experience & Engagement)
Organisation: North Cumbria Integrated Care NHS Foundation Trust
Qualification:  ILM Level 7 Certificate in Executive Coaching and Mentoring
Email:  Elaine.Crooks@ncic.nhs.uk

 

 

 

 

 

 

  

My coaching style is open and honest. My aim is to create the space for you to explore your thinking and assumptions, to enable alternative perspectives and actions to take place.

 

I specialise in organisational change and development with a philosophy of understanding yourself and your networks first, to enable the right engagement with people, to inspire the best result.

  • Leading yourself and understanding what holds you back
  • Leadership behaviour and complex systems
  • Team Development
  • Engaging others for effectiveness
  • Change Management and application for positive results
  • Personal resilience and wellbeing

 


Name: Jayne Edwards
Job Title: Head of Learning and Development
Organisation: North Cumbria Integrated Care NHS Foundation Trust
Clinical status: Non-clinical background
Background:  Further and Higher Education, Training, Operational Management, Primary Care, OD, Service Improvement
Email:  Jayne.Edwards1@ncic.nhs.uk

 

 

 

 

 

 

 

 

 

 

I understand the power of coaching to engage and empower individuals to be able to move forward – both personally and professionally. This comes from my own first-hand experience of working with a work based coach and using a coaching style within my leadership roles to explore areas of performance and supporting staff to realise their own potential. I see my role as coach as being an aid to help individuals identify what they want and how they can achieve it and provide focussed time to reflect on the resources available in order to move forward. I am people centred and passionate about supporting individuals to gain greater understanding, develop their potential, grow in confidence and take positive steps to improve performance.

 

My experience of coaching includes developing other to have coaching conversations as well as taking on the role of a coach, I am currently further developing my skills by undergoing the CMI Coaching and Mentoring accredited programme.  

 

I am based in North Cumbria and am happy to coach anyone across the North Cumbria area. 

 


Name: Sam Eggleston
Job Title: Organisation Development Business Partner
Organisation: Lancashire Care NHS Foundation Trust
Background:  HR, Recruitment, Training and Organisational Development
Email:  Sam.Eggleston@lancashirecare.nhs.uk

 

 

 

 

 

 

 

 

When coaching my aim is always to support individuals to be the best they can in any given situation. I hold a genuine belief in people, I am compassionate with a curiosity of the world, these are some of my values that support me to achieve this.

 

My experience of coaching includes developing other to have coaching conversations as well as taking on the role of a coach, I am currently further developing my skills by undergoing the CMI Coaching and Mentoring accredited programme. 

 


Name: Sarah Fowler
Job Title: Organisational Development and Workforce Training Team Manager
Organisation: Cumbria County Council
Email:  Sarah.Fowler@cumbria.gov.uk

 

 

 

 

 

 

Sarah has over 25 years’ experience as a learning and organisational development specialist working in both the private sector and local authority. Sarah specialises in helping staff and managers, to transition through change positively and to survive and perform in complex organisations and systems. Challenges addressed typically include work overload, delegation, organisational skills, handling conflict, team development, confidence and decision making, to name just a few. Sarah is known for her supportive approach and strives to leave her coachees feeling empowered and motivated to achieve more and to deal with the issues that face them. Sarah is currently developing her skills further by undergoing the CMI Coaching and Mentoring accredited programme.

 


Name: Suzanne Hamilton - CURRENTLY UNABLE TO ACCEPT NEW COACHEES
Job Title: Head of CLIC
Organisation: Cumbria Learning and Improvement Collaborative (CLIC)
Background: NHS Clinical Service and General Management, Change Management and Organisational Development
Email:  suzanne.hamilton@northcumbriaccg.nhs.uk

 

 

 

 

 

 

 

 

Suzanne is an experienced organisation development practitioner working at a senior level within the health system for over 12 years.

 

Her background is in leading and facilitating change and she is particularly interested in:

  • Building and maintaining personal resilience
  • Raising self-awareness, personality and type
  • Self-management and productive working
  • Leadership and behaviour change

 

Working as an executive coach since 2016, Suzanne is able to facilitate effective coaching conversations and draw on an extensive range of development tools that lead to personal growth and improved personal performance.

 


Name: Nick Jackson
Job Title: Improvement and Development Practitioner
Organisation: Cumbria Learning and Improvement Collaborative (CLIC)
Background: Customer Service, Training, Organisational Development, and Service Improvement
Email:  Nicholas.Jackson2@ncic.nhs.uk

 

 

 

 

 

 

  

I have spent the last two years coaching people through organisational change and improvement to release time to care and deliver financial savings and have considerable experience in various areas of the NHS in Cumbria prior to this. Previously I have worked for several large organisations such as British Gas, Telecom New Zealand, and British Telecom in service improvement, coaching and training roles.

 

I have a strong belief that real progress lies not in teaching but in helping people to learn. When coaching my aim is to support the individual towards a goal aligned with their values and to create a sense of self trust. People have more potential than they realise and only through growing and trusting their capabilities can their goals be achieved.

 

I am currently an improvement coach within CLIC and I am further developing my skills by taking part in the CMI Coaching and Mentoring accredited programme.

 


Name: Karen Kirk
Job Title: Organisation Development and Leadership Manager
Organisation: Cumbria Learning and Improvement Collaborative (CLIC)
Background: General Management, Organisational Development, HR, Mediation and Training
Email:  Karen.Kirk@ncic.nhs.uk

  

 

 

 

 

 

 

I have been working as an accredited coach for 8 years and really enjoy supporting people at all levels with performance and personal wellbeing goals.  I like to think that I am grounded in my approach and incorporate a sense of fun into my sessions.

 

I have worked in senior roles within the private and public sectors as well as working in a community setting and as a volunteer.  I am able to bring this experience into my coaching when supporting individuals to achieve work-based goals that link to wider, strategic outcomes.

 


Name: Helen Ledger
Job Title: North Integrated Urgent Care Lead (North Region)
Organisation: NHS England
Email:  helen.ledger@nhs.net

 

 

 

 

 

 

Helen commenced nursing in 1984 and worked as a nurse for 17 years, mostly in cancer care, culminating with managing a 27 bedded radiotherapy ward. Moving to Cumbria in 2000 enabled a change into non-clinical management roles; which involved leading the introduction of patient choice. In 2006 Helen progressed into a senior commissioning role; a continuation of her performance role alongside working in localities and leading on re designing patient pathways. Since 2013 Helen has worked as Head of Assurance and Delivery for NHS England covering Cumbria & North East. Currently she is on secondment to the north regional team leading on Integrated Urgent Care.

 

Helen is an experienced mentor/coach who has worked across the NHS for over 30 years; she has a clinical background and since 2000 has worked in various management roles around commissioning and performance. She is an advocate for staff and believes relationship and teamwork is vital to delivering outcomes for our patients. Helen has completed the 5 day ILM 5 Coaching and Mentoring course with the North East Leadership Academy and is in the process of completing the assignments. Helen is a keen listener who believes individuals and teams are able, with encouragement, to problem solve. She enjoys helping individuals and teams to set realistic goals after full discussion around the options. She is happy to share her experience when appropriate and make active suggestions. Helen’s style is energetic and enthusiastic alongside compassion and empathy.

 

Testimonial:

  • Helen is a true leader bringing both fun and reality to the workplace. As a result of working with Helen I have gained real insight into my areas for development and have been supported to build on my strengths and develop areas of improvement, within a time of great organisational change. Helen strengths include leader, clinical advocate, team worker, adviser and always available to listen and support all.
  • Helen has been an inspirational and supportive mentor. She has really helped me establish and focus on my career goals, as well as manage my work life balance. Helen always lead our session so I came away feeling focussed and raring to take on the challenges in front of me.”

 

 


 

Name: Louise Nelson
Job Title: Non Executive Director
Organisation: North Cumbria Integrated Care NHS Foundation Trust
Email:  Louise.Nelson@ncic.nhs.uk

 

 

 

 

 

 

Please note that I am not able to offer coaching to staff working within NCIC.

 

I qualified as an Executive Coach in early 2018. I have used this this on a one-to-one basis within a variety of settings (Health, Higher Education and Commerce) to support individuals in identifying and problem solving issues in their work lives. As a qualified Registered Mental Health Nurse of 36 years, I have used skills learnt in my professional life to support a coaching framework. 

 

I can provide coaching via face to face meetings or virtually.

 

 


Name: Tim Nicholls - CURRENTLY UNABLE TO ACCEPT NEW COACHEES
Job Title: Social Work Advanced Practitioner – Professional Lead
Organisation: Cumbria County Council
Background: Youth Work, Social Work, Learning and Development
Email:  Timothy.nicholls@cumbria.gov.uk

 

 

 

 

 

 

 

 

When coaching my aim is to support people through the process of working out things that are affecting them so that they are able to find a way forward. I hold a genuine belief in people. I am compassionate and non-judgmental and like to work collaboratively with people. These are some of my values that influence the way I work.

 

I am currently further developing my coaching skills by undergoing the CMI Coaching and Mentoring accredited programme. 

 


Name: Barbara Platt
Job Title: Organisational Development Practitioner
Organisation: Cumbria County Council
Email:  Barbara.platt@cumbria.gov.uk

 

 

 

 

 

 

Let’s have a conversation and explore what is important to you. Valuing personal growth, I have a curious nature, believing that life is full of possibilities. I value being able to support people to achieve their full potential by helping you move your thoughts to action with clarity and focus. As a coach I am supportive and encouraging although where appropriate I will challenge your thinking to raise self-awareness, leaving you feeling empowered and motivated to achieve more.

 

Having a passion for learning, I have over 25 years’ experience of working in both the private and public sector within learning and development as a training facilitator and manager.

 

To further develop my skills I am currently completing the CMI Certificate in Management Coaching and Mentoring to become an accredited coach. I am also training as an MBTI practitioner.

 


Name: Kate Rogers
Job Title: Organisational Development Facilitator
Organisation: Cumbria Learning Improvement Collaborative (CLIC)
Background: Staff engagement, communications and organisational development
Email:  Kate.Rogers@ncic.nhs.uk

 

 

 

 

 

 

 

I value relationships and hold a genuine interest in supporting people to reach their full potential. These are values which support me to lead with my compassionate working style. Curious to learn, I approach my work with optimism and integrity.

 

To further develop my skills I am currently completing the CMI Certificate in Management Coaching and Mentoring to become an accredited coach.

 


Name: Jacqui Ross - CURRENTLY UNABLE TO ACCEPT NEW COACHEES
Job Title: Dietetic Services Manager/Renal Dietitian
Organisation: North Cumbria Integrated Care NHS Foundation Trust
Background: AHP/Clinical Dietetics/Leadership/Management
Email:  Jacqui.ross@ncic.nhs.uk

 

 

 

 

 

 

 

I have over 38 years’ experience as a clinician in the NHS, specialising in Renal Dietetics plus 21 years’ experience as a manager and head of department.

 

My main interests are looking after my patients and the personal and professional development of my team and other health care professionals who need a safe and quiet space to think about and come up with their own solutions to any issues they may have.

 

I also use coaching conversations with my patients to empower them and help them cope with chronic and life limiting illness.

 

I never cease to be amazed by the power of coaching and developmental mentoring as well as the value to coachees of having someone listen to them.

 

 


Name: Anna Stabler
Job Title: Chief Nurse
Organisation: North Cumbria Integrated Care NHS Foundation Trust
Background: Nursing, Midwifery and Organisational Development
Email:  Anna.Stabler2@ncic.nhs.uk 

 

 

 

 

   

 

 

My aim as a coach is to always to support individuals to be the best they can be in any given situation. I believe that people genuinely want to do a great job, and enjoy supporting individuals to explore how best they can do this, through coaching conversations.  

 

My experience of coaching includes developing others in their leadership roles as well as how to have coaching conversations. 

 


Name: Lauren Strong
Job Title: Learning Facilitator
Organisation: Cumbria County Council
Background: Primary Education, Training and Organisational Development
Email:  Lauren.strong@cumbria.gov.uk

 

 

 

 

  

 

 

My aim is to walk beside individuals and teams, guiding them toward a greater self-awareness, self-actualisation and achievement of goals.

 

Built on a solid foundation of trust and openness, I will help you discover clarity and focus that develops into structure and strategy.

 

With a guiding hand to achieve momentum, the accountability and ownership stays with you.  You are accountable for your actions and you can celebrate your achievements.

 

Over the last few years, I have been on a journey developing my mind-set. In this time, I have achieved both personal and professional goals that I considered to be out of my reach.  

 

To develop and share what I have learnt on my personal journey, I am completing the CMI Level 5 Coaching and Mentoring accredited programme.  

 


Name: Sarah Woodford
Job Title: General Practitioner
Organisation: NHS
Email:  swoodford@doctors.org.uk

 

 

 

 

 

 

My background is a NHS doctor. I started out working for 3 years in psychiatry moving to become a Public health specialist registrar in the North West. I trained as a GP and became a Partner in May 2006 for 10 years. Whilst in this role I also held a strategic role of Adult Safeguarding lead for NHS Cumbria, working within a multidisciplinary environment. I chose to leave my partnership to take up a more varied portfolio of work.  I now am a specialist adviser for the CQC, I conduct GP appraisals and investigate complaints for NHS England. I work for the RCGP practice support programme where I support practices with challenges and offer one to one coaching. I trained as a coach with Novum gaining my foundation certificate in December 2016. I have just completed the Coaching for Inclusion programme with the NHS Leadership Academy. I am part of the North West Coaching and Mentoring network. I continue to work as a GP locum and appreciate how hard front line primary care is.

 

My approach to coaching

My key skills are listening, curiosity, challenge and quickly building rapport. I bring an understanding of individual change, drivers and resistance for change – through my clinical work I understand unconscious processes and offer that reflection to help bring a deeper understanding. I offer a supportive space to clarify goals, consider career changes, create insights and facilitate commitment to achieve improvements in performance and wellbeing.

 

Experience of coaching

Coaching questions and techniques are fundamental to many aspects of my work. I use motivational interviewing techniques to help patients with chronic diseases. I use coaching questions within appraisals to generate personal development plans. I use coaching techniques to facilitate personal solutions to problems within the RCGP practices I support. I attend a number of CPD updates within the North West Leadership academy and the EMCC.